About The Position

ProSidian Seeks a Front Desk Administrator | Administrative Support Services [USAF0008007] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located Ellsworth AFB, SD Across The MidWest Region supportingEllsworth AFB Airman and Famliy Readiness Center with Administrative Support Services by maintaining operational excellence and support the Air Force community’s critical readiness needs. Seeking Front Desk Administrator candidates with relevant Aerospace And Defense Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Aerospace And Defense Sector Clients such as USAF. This as a Technical Element or Contract W-2 (IRS-1099) Administrative Support Services Functional Area Professional - Operations Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Operations (Front Desk Administrator) in the Aerospace And Defense Industry Sector focusing on Program / Project Management Solutions for clients such as U.S. Air Force Military & Family Readiness Center (USAF / M&FRC) | Ellsworth AFB Airman and Family Readiness Center (AFRC). Generally Located In Ellsworth AFB, SD and across the Mid West Region (Of Country/World).

Requirements

  • U.S. Citizen, ability to pass background check, familiarity with military environment preferred, attention to detail, customer service orientation, strong communication skills, ability to work independently
  • High School Diploma or equivalent
  • 1-3 years of administrative, clerical, or front desk experience
  • experience with data systems (AFFIRST/DIMS) preferred
  • prior military or government experience a plus
  • Strong verbal and written communication, data entry accuracy, MS Office proficiency, organizational/time management skills, problem-solving, adaptability
  • Customer focus, professionalism, reliability, confidentiality, teamwork, multi-tasking ability, initiative, ability to follow protocols and procedures
  • Serves as first point of contact for clients, providing essential support to Military & Family Readiness Center operations and ensuring smooth client intake and service coordination
  • Supports administrative data systems and reporting functions critical to operational tracking and compliance, contributing to continuous improvement and mission-readiness for USAF/M&FRC
  • Requires adherence to base security and pandemic protocols
  • uses government-provided equipment
  • primarily on-site role at Ellsworth AFB
  • may require flexible schedule to support mission needs

Responsibilities

  • Answer calls, greet visitors, direct clients, schedule classes
  • Provide routine information
  • Input/maintain data in AFFIRST and DIMS
  • Assist with computer/equipment use
  • Maintain front desk appearance
  • Generate monthly reports
  • Comply with security/confidentiality/pandemic protocols

Benefits

  • Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.
  • The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits.
  • Contributions are deducted on a pre-tax basis.
  • Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs.
  • Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
  • Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
  • 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees.
  • A range of investment options is available with a personal financial planner to assist you.
  • The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
  • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life.
  • These benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
  • Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
  • Purchasing Discounts & Savings Plans: We want you to succeed financially.
  • Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program.
  • This provides special discounts for eligible employees on products and services you buy daily.
  • Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace.
  • A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
  • ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
  • Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
  • Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis.
  • You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
  • Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance.
  • D&D covers death or dismemberment from an accident only.
  • Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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