Front Desk Administrative Support Front Desk

Marrakech Inc.•New Haven, CT

9d•Onsite

About The Position

The Front Desk Administrative Support position will operate the multiline telephone system, greet and direct visitors and deliveries, manage general office tasks, and provide administrative support to all office staff.

Requirements

High school diploma or general education degree (GED)
3 to 6 months related experience

Responsibilities

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers questions about organization and provides callers with address, directions, and other information.
Retrieves messages from central voice mail and forwards to appropriate personnel.
Screens, opens the door for and welcomes on-site visitors in a friendly manner.
Ensures proper chairs and seating are available for all visitors.
Ensure that each person is signed-in at the front desk.
Determines nature of business and announces visitors to appropriate personnel. If the staff is not immediately available, leaving a voicemail and/or email for the staff.
Monitors visitor access and issues passes when required. Reserves conference rooms.
Maintains fax machines; assists users to send faxes, and then retrieves and routes incoming faxes.
Creates and prints fax cover sheets
Receives, sorts, and routes mail and deliveries Orders supplies. Prepares outgoing mail.
Provides administrative support specific to each location. This may include such tasks as assisting with the preparation of agency functions and meetings; managing check pick-ups; ensuring keys and gas cards are signed out and returned for agency vehicles; assisting with the preparation of large mailings, completing data entry tasks; and more.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Operates motor vehicles safely and in accordance with State Law (agency and personal automobiles) while on work related duties.

Benefits

Paid time off (PTO) and Dedicated Sick Time
Paid Holidays
New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving
Christmas
Paid and Unpaid Leave for:
Bereavement
Jury Duty
Disaster Relief Volunteer
Family and Non-FMLA Medical Leave
Military Leave
Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
External Employee Assistance Program (EAP) (for full time employees)
401K and Profit Sharing Plan
Educational Benefits, Including:
DSP Credentialing through the NADSP
Tuition Reimbursement
Tuition discounts at local colleges and universities
Access to Various Voluntary Insurances and Benefits
Staff Recognition Program
Other Financial Benefits, Including but not limited to:
Dayforce Wallet (On-Demand Pay)
Marrakech’s Homeownership Program
Perfect Attendance Bonus Program
Recruitment Referral Bonus
Other Corporate Discount Programs