FRONT COUNTER SALES REP

Atonne Group Inc•Traverse City, MI

50d

About The Position

The Front Counter Sales Representative will be responsible for performing a variety of customer service-related duties. These duties include in-store sales, answering sales-related phone calls, providing customers with estimates and options, assisting walk-in customers, looking up parts, creating work and sales orders, creating pick tickets, and selling Valley Truck Parts, Inc. parts and services.

Requirements

Must have capabilities of working from home with internet/WIFI access
High School Diploma or GED Equivalent
Basic computer/application skills
Ability to effectively listen and speak one-on-one
Ability to interpret customers’ needs
Good organization skills
Basic Knowledge of products and services
Transmission models & parts
Differential models & parts
PTO, pumps, hydraulic valves
Steering
5th Wheel models (be able to identify)

Responsibilities

Sells products and/or services to repair the problem and meet the customer’s needs
Provides pricing and availability quotes to customers in a timely and accurate manner
Follows up with customers as needed
Closes sales with potential customers by utilizing Valley’s core values, promoting availability, quality, and service where possible
Sells additional “add-on” products or services to customers
Maintains customer goodwill by greeting and acknowledging customers
Records all sales and/or customer transactions that occur
Follows prescribed cash, credit, and check processing procedures of Valley Truck Parts, Inc.
Works with dispatch to ensure the product is delivered to customers promptly
Promotes Valley’s products in a professional manner