About The Position

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining French (Canada) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.

Requirements

  • Native proficiency in French (Canada) and strong English skills.
  • Experience in linguistic quality review, MT evaluation, or localization quality assurance.
  • Strong familiarity with linguistic QA frameworks and error classification.
  • Excellent attention to detail and a quality-focused, analytical mindset.
  • Ability to work independently and provide clear, actionable quality feedback.

Responsibilities

  • Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
  • Validate and calibrate severity assessments to maintain alignment with quality standards.
  • Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
  • Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
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