Freight Specialist

Covenant Logistics•Chattanooga, TN

1d•$45,008 - $69,575

About The Position

The Freight Specialist serves adual-function role within the brokerage operation. During standard businesshours, this position sources capacity, negotiates rates, and manages spotfreight. Outside of peak daytime coverage, the role is responsible forservicing fall off freight and must still be executed to protect customercommitments and service expectations. This position plays a critical role inmaintaining continuity of service, recovering exceptions, and ensuringhigh-priority and contract freight is covered, tracked, and communicatedeffectively. The Freight Specialist must be able to pivot quickly betweenproactive sales activity and reactive problem-solving while maintaining a highstandard of customer and carrier communication.

Requirements

Strong sense of urgency and accountability for service commitments.
Ability to thrive in a fast-paced, high-pressure environment.
Effective negotiation and problem-solving skills.
Clear and professional verbal and written communication.
Ability to manage competing priorities and shift focus as business needs change.
Team-oriented mindset with the ability to work independently.
Bachelor’s degree in business administration, supply chain or similar field required.
1 year of relevant experience may be substituted for each year of education required.

Nice To Haves

Prior carrier sales, brokerage, or operations experience strongly preferred

Responsibilities

Source and secure carrier capacity for spot and short-term freight.
Negotiate rates with carriers to balance service requirements and margin expectations.
Build and maintain strong carrier relationships to support long-term network growth.
Tender loads and confirm carrier commitments in accordance with operational standards.
⁠Ensure accurate and timely entry of load, carrier, and rate data into brokerage systems.
Provide proactive communication to internal teams regarding coverage status and risks.
Secure replacement capacity within required service timeframes to protect customer commitments.
Communicate carrier acceptance, rejection, or removal decisions professionally and clearly.
Track and monitor high-priority and at-risk shipments through delivery.
Execute timely check calls and visibility updates to ensure freight integrity.
Respond to carrier issues, service failures, and exceptions within defined response-time expectations.
Communicate delays, service changes, or recovery actions clearly to internal stakeholders.
Initiate and follow through on new carrier onboarding as needed.

Benefits

401(k) Match: Build your future with our generous company match.
Serious Health Condition Pay: Financial protection when it matters most.
Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance
Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer
Casual Dress Code: Dress for your day.
Tuition Reimbursement: Advance your education with financial support.
Employee Discount Program: Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance: Meaningful support for growing families.
Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
Pet Insurance: To protect your furry family members