Freight Forwarder, Air Export

DSV Road Transport•Cleveland, OH

37d•$23 - $31

About The Position

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.

Requirements

Prior experience in freight forwarding, logistics, or a related field is preferred
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well under pressure and in a fast-paced environment
Knowledge of air freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Proficiency in Microsoft Office Suite
Ability to perform basic mathematical calculations, such as calculating costs and rates

Nice To Haves

Experience in Freight Forwarding is highly desirable
Knowledge of additional languages is a plus
Experience with logistics software and systems is preferred

Responsibilities

Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
Track and monitor shipments, providing regular updates to customers on the status of their shipments
Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
All other duties as assigned.

Benefits

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws

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