Freight Forwarder, Air & Ocean, Import & Export

DSV•Buffalo, NY

1d•$22 - $30•Onsite

About The Position

DSV Air & Sea is in search of dynamic and personable multi-taskers who are driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you. The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. At DSV, we are always in search of top talent. In order to be successful in this role you will need to: Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements Process data through the Company's system and obtain consular releases as well as other government agency releases as appropriate Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc. In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Requirements

Freight Forwarding experience preferred
Prior use of CargoWise One a definite plus!
Three years of experience in a role involving extensive client contact required
Computer skills, including frequent prior use of MS Outlook, Excel and Word
Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
Familiarity with domestic and international geography including countries and major cities
Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
Ability to be highly productive while keeping cool under pressure
Excellent communication skills, both written and verbal
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well under pressure and in a fast-paced environment
Knowledge of freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Proficiency in Microsoft Office Suite

Nice To Haves

Prior use of CargoWise One a definite plus!
Knowledge of additional languages is a plus
Experience with logistics software and systems is preferred

Responsibilities

Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
Process data through the Company's system and obtain consular releases as well as other government agency releases as appropriate
Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions
Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Benefits

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

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