Fraud Specialist
About The Position
The Fraud Specialist is responsible for reviewing fraud reports and internal notifications to identify fraudulent or suspicious activity. Following established policies and procedures, initiates appropriate actions steps to mitigate risk and protect the Bank from financial loss. Opens cases on all suspicious activity and disposition appropriately or refer to the Investigations team for additional investigation steps. Takes fraud complaints calls from customers on fraudulent activity, prepares affidavits and gathers required information to initiate claim for the Investigation Team. Also responsible for DDA charge-off activities.
Responsibilities
- reviewing fraud reports
- reviewing internal notifications to identify fraudulent or suspicious activity
- initiates appropriate actions steps to mitigate risk and protect the Bank from financial loss
- Opens cases on all suspicious activity and disposition appropriately or refer to the Investigations team for additional investigation steps
- Takes fraud complaints calls from customers on fraudulent activity
- prepares affidavits and gathers required information to initiate claim for the Investigation Team
- responsible for DDA charge-off activities
Benefits
- 11 Paid Holidays
- 15+ days of PTO
- 401k Matching
- Health Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
