Fraud Specialist II

My Community Credit Union • Midland, TX

13d

About The Position

The Fraud Specialist II is a go‑to expert and investigator who takes on MCCU’s most challenging fraud cases across every channel. In this role, you’ll dive into complex investigations, spot emerging fraud trends, and guide our Fraud Specialists with confidence and clarity. You’ll help strengthen our defenses by recommending smarter controls, ensuring every case meets regulatory expectations, and collaborating with teams and partners to reduce risk and protect our members. If you love solving puzzles, digging into the details, and making a real impact on fraud prevention, this role is where you can shine.

Requirements

• 3+ years of fraud‑investigation experience within a financial institution.
• Graduation from an accredited senior high school or equivalent or GED
• Strong investigative and analytical abilities with the capacity to interpret fraud activity across multiple channels.
• Working knowledge of fraud‑prevention tools, authentication methods, digital‑banking security, and payment‑system risk rules.
• Solid understanding of Reg E, UCC, Nacha rules, and card‑network guidelines.
• Excellent interpersonal, communication, and coaching skills.

Responsibilities

• Protect our members and our mission by stopping loss, recovering funds, and safeguarding members from identity theft, account takeover, and elder exploitation.
• Reduce risk before it becomes loss by analyzing trends and pressure testing our monitoring rules.
• Raises the bar for investigations across the team by coaching Fraud Specialists on casework standards, documentation, and escalation.
• Keeps MCCU compliant and exam ready by ensuring every investigation meets regulatory requirements, maintains auditable documentation, and supports clean exams and audits.
• Drives continuous improvement, not just case closure by reporting trends, loss exposure, and control effectiveness.
• Build strong external partnerships that amplify our impact through collaboration with Compliance/BSA, law enforcement, peer institutions, processors, and vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees