Fraud Prevention Manager

Early Warning® • Chicago, IL

1d • $104,000 - $156,000 • Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose This position will be accountable for supporting and strengthening relationships across the Early Warning organization to include, but not limited to technology, security, product, operations, and risk to mitigate fraud in the network and/or changes to the threat environment for the purpose of assessing the impact on the experience, expense or risk exposure within the network. This role will also be similarly accountable to interact with, support and manage the risk and consequent optimization for the participants in the network.

Requirements

• Education and/or experience typically obtained through the completion of a Bachelor’s degree
• Typically 8 or more years of progressive related experience with at least 3 years of fraud risk management experience and at least 2 years account relationship management experience
• Strong understanding of fraud prevention techniques and technologies.
• Proven track record of converting concepts to analysis for business case development
• Exceptional executive presence, written and verbal communication skills
• Experience with digital banking, payments and/or payment networks
• Experience with financial institutions in fraud risk management
• Ability to work under pressure and manage challenging situations effectively.
• Background and drug screen

Nice To Haves

• Knowledge of relevant legal and regulatory frameworks
• Ability to analyze data and present findings clearly
• SQL/SAS or comparable analytic coding certification
• Quality Control and/or Independent Testing development and management
• Process Design or Process Reengineering certification
• Additional related education and/or experience preferred

Responsibilities

• Work with financial institutions and resellers to understand, assess and manage Network Fraud Performance and compliance of all fraud rules/ mandates.
• Create appropriate communications to internal and external stakeholders regarding emerging risks, observed trends and related opportunities
• Develop and deliver compelling insights to be shared with financial institution and internal executives regarding the performance and optimization of the network as it relates to fraud risk management.
• Identify potential points of opportunities in policies, strategies, operational processes, technological construct, or controls that are impacting the experience within the network, cost, and risk of operating the network directly or on behalf of the Network’s client base.
• Interact directly with financial institution fraud leaders to understand business dynamics driving the need for change.
• Lead and/or support project teams, share insights and use analytics to find new ways to improve the fraud process.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager