Fraud Prevention Analyst E, FIS University Program

Fidelity National Information Services•Brown Deer, WI

51d

About The Position

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS? Join the 2026 FIS University Program! As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager. This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will: Learn how to work within a corporate environment Learn about the exciting world of Fintech and the role FIS plays Hear from FIS leadership about their journey and participate in senior leader networking opportunities Build a network of your peers from across the organization This position is for a January start. About the Role The Digital Payments Fraud Operations team is looking for an Operations Analyst to join our Fraud Transaction Monitoring Team. In this role, you will be responsible for Fraud Detection and Prevention for FIS Retail Digital Payment Products (Primarily Zelle and BillPay) and Zelle Fraud Disputes. About The Team The Digital Payments Fraud Operations team is made up of people who are passionate about reducing consumer fraud within our partner financial institution's client base. Our primary goal is to maximize our financial institution's consumer experience while simultaneously limiting exposure to fraud losses.

Requirements

Bachelor's degree in relevant field of study
Proficiency in Microsoft Office Suite
Fluent in English; Strong written and verbal communication skills
Adaptability, a drive to learn, and strong problem-solving skills
Ability to work well independently and within a team

Nice To Haves

Prior banking experience
Fraud disputes/claims experience
Strong Microsoft Excel skills
Prior data analysis experience

Responsibilities

Fraud Detection/Prevention
Data/trend analysis
Maintaining existing fraud strategies
Process improvements
Create and maintain team reporting
Ad hoc data reporting
Zelle Disputes

Benefits

Competitive salary and excellent benefits
The chance to work on some of the most challenging, relevant issues in financial services & technology
A broad range of professional education and personal development possibilities - FIS is your final career step!
Time to support charities and give back to your community
A work environment built on collaboration, flexibility, and respect
Student Loan Repayment Program: FIS will PAY OFF participants' undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee's name.
Current and future sponsorship are not available for this position

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