Fraud Operations Analyst (Hybrid)
About The Position
To be a successful Fraud Operations Analyst at Enova, one must have an innate desire to dig deeper, and a willingness to go above and beyond in an effort to protect our products from falling victim to various fraud attempts. On a typical day, your co-workers will find you executing complex, in-depth investigations on suspicious applications as well as using technology-based tools to improve current fraud monitoring and detection systems utilizing SQL and Excel. Managers and key executives will need to depend on your skills and knowledge to ensure the health of the business is being maintained from the fraud risk perspective. Cross-functional projects are highly encouraged and vital to the Fraud Operation Analyst role, as well as assisting in improving our underwriting and verification processes. Innovation is the key in being able to successfully combat fraudsters, so we are seeking a candidate with an imaginative mind who can shed new light on intuitive ways to fight fraud.
Requirements
- 1+ years of relevant fraud experience, preferred
- Working knowledge of MS Office applications
- Highly self-motivated, and willingness to build networks/relationships with other departments
- Naturally inquisitive, and desire to gain business insight, information and understanding
- Willingness to do what it takes to respond to urgent projects, reports, or issues
- Excellent written and oral communication skills to succinctly and accurately communicate issues and recommendations
- Ability to derive actionable insights from large, complex data sets and take initiative
- Bachelor's degree or equivalent experience, preferred
Responsibilities
- To monitor, and investigate any suspicious applications and loans for one or more of our products
- Work cross-functionally with other departments to improve procedures, and/or provide advice from a fraud risk perspective
- Maintain reports specific to your designated products, and know when to escalate any potential issues that arise, as well as which teams needs to be notified
- Ability to multitask, and mitigate fraud for potentially up to 3 brands
Benefits
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
