Fraud Manager

First Bank & Trust • Brookings, SD

20h • Remote

About The Position

This remote position can be located in South Dakota, Minnesota, Iowa, Nebraska, Missouri, Texas, Wisconsin, Michigan, or Illinois. This individual manages the organization's fraud program, provides leadership and direction for investigations into potential fraudulent activity, and collaborates with both internal and external stakeholders, including engaging with customers as necessary. Managing the fraud team, partnering with senior leadership to implement strategic initiatives, and promoting clear communication and collaboration are essential responsibilities.

Requirements

• This person should have a bachelor’s degree and a minimum of seven years of experience, or the equivalent.
• Relevant experience in fraud and leadership is required.
• A financial crime certification from a bank trade association or equivalent is required.
• Strong knowledge of relevant federal and state laws, regulations, and guidance on fraud is essential.

Responsibilities

• Lead the team and develop an atmosphere of teamwork, open communication, and unity.
• Provide oversight of all services offered.
• Actively mentor staff and ensure they are trained, evaluated, and motivated to perform their responsibilities in an effective and progressive manner.
• Oversee and coordinate all fraud detection, prevention, and risk management initiatives across multiple business units, ensuring compliance with organizational policies, regulatory requirements, and internal standards.
• Lead the team and coordinate with internal partners across departments and work directly with customers to quickly and effectively resolve fraud issues, ensuring clear communication and support throughout the resolution process.
• Manage and optimize fraud analytics tools and processes to enhance risk identification, mitigation, and organizational awareness.
• Regularly assess fraud and money laundering risks and trends, update bi-annual risk assessments, and prepare comprehensive annual reports to inform strategic decision-making.
• Provide strategic recommendations to senior leadership to enhance the organization’s overall fraud and anti-money laundering framework.
• Prepare and present materials to communicate fraud and money laundering patterns, supporting awareness and identification efforts.
• Coordinate internal and external training and awareness initiatives to strengthen the organization’s fraud prevention capabilities and culture.
• Serve as a primary liaison for law enforcement, business units, and cross-functional teams, facilitating collaboration on fraud and risk issues and supporting investigations.
• Manage ongoing updates to the fraud program, risk assessments, and FRAML policy to keep resources current and aligned with strategy.
• Oversee and continuously improve the Insider Fraud Program, including development, monitoring, and enhancement of processes.
• Actively participate as a member of the SAR Advisory Group, supporting the company’s suspicious activity reporting and escalation processes.
• Act in accordance with FBT policies and procedures as set forth in the employee handbook.
• Adhere to compliance procedures and participate in required compliance training.

Benefits

• Comprehensive Healthcare Benefits Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other forms of insurance.
• 401(k) & ESOP Profit Sharing Employees are owners. Receive a match of up to 7% of your contributions to your retirement account.
• Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
• Education Student loan repayment assistance program. Tuition reimbursement. A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more.
• Volunteer Service Hours Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
• In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees