Fraud Manager III

JPMorganChase • Elgin, IL

1d

About The Position

Join us as a Commercial & Investment Banking Fraud Operations Manager III and lead the charge in revolutionizing fraud prevention as it relates to Significant Events and Telling the Story of fraud. This role offers a unique individual contributor opportunity to drive and make a significant impact on our clients and the firm. You'll enhance your influencing skills, project management and business management while collaborating cross dynamic teams dedicated to excellence and client satisfaction. At our company, you'll find ample opportunities for career growth and mobility, empowering you to shape your future. Be part of a forward-thinking organization that values your expertise and fosters a culture of continuous improvement. On our Commercial & Investment Banking Fraud Ops Management team, you will ensure our internal clients receive the best communication, data, remediation and delivery in the industry. You will be responsible to manage challenging situations by bringing stakeholders together to leading, problem solve & facilitate fraud events detection, prevention, remediation and recovery solutions, and helping manage internal and external customer expectations.

Requirements

• Excellent project management skill and strong ability to partner with internal and external business stakeholders across the organizations
• Proven track record of leadership, setting and achieving targets, delivering best-in-class client service while working in elevated events.
• Demonstrated ability to contribute to strategic business initiatives and put together one pagers and executive decks.
• Proficient in Microsoft Office applications
• Must possess excellent written and oral executive-level communications skills

Nice To Haves

• Strategic thinking to develop and implement an effective strategy, utilizing systems thinking and data analysis.
• Expertise in mentoring and fostering a collaborative environment
• Strong communication skills for crafting clear and concise internal and external communication, reports, ensuring timely and accurate information dissemination.
• Ability to evaluate and refine management processes continuously, adapting to emerging threats and trends while managing efficiently

Responsibilities

• Develop and execute strategic project plans for significant events by leveraging core capabilities and coordinating specialized working groups.
• Optimize leveraging data analysis to identify patterns and anomalies in order to determine root cause , remediation and tell the story in presentation form.
• Mentor and coach team members to build expertise in fraud prevention and investigation, fostering a collaborative and high-performing team environment.
• Craft clear and concise data reporting; strong communication skills to ensure timely and accurate information dissemination.
• Evaluate and refine management processes continuously, adapting to emerging threats and trends while managing efficient and task delegation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees