Fraud Investigator

Altura Credit Union•Riverside, CA

About The Position

The Fraud Investigator is responsible for investigating suspected fraudulent activity impacting the Credit Union, its members, and its assets. This role involves conducting thorough and impartial investigations, gathering and analyzing evidence, preparing detailed reports, and collaborating with internal departments, law enforcement, and regulatory agencies. The Fraud Investigator plays a critical role in protecting the Credit Union and its members from financial losses and reputational damage.

Requirements

High school diploma or equivalent required
Minimum of three (3) years of experience within a financial institution, and at least one (1) year working in a fraud investigation or similar role.
Excellent investigative process, analytical, and decision-making skills.
Demonstrated ability to produce documents, spreadsheets, databases, etc. with Windows-based software, as well as proficient Internet skills.
Must be proficient with Word and Excel as well as various database or

Nice To Haves

Bachelor’s degree in criminal justice, Finance, Business Administration, or a related field preferred.
Equivalent work experience may be considered.

Responsibilities

Conduct comprehensive investigations into alleged fraud incidents, including but not limited to member account fraud, internal fraud, check fraud, debit/credit card fraud, online/mobile banking fraud, loan fraud, and elder financial exploitation.
Gather and analyze documentary evidence, electronic data, and physical evidence through various means, including account reviews, transaction analysis, surveillance footage, and interviews.
Conduct interviews employees, Members, and/or persons of interest to obtain relevant information and statements as part of the fraud investigation process.
Pursues criminal filings, prosecution, and restitution on fraudulent acts committed against the credit union and its Members as required.
Collaborate with internal departments such as Member Services, Lending, Accounting, and Information Technology to gather information and implement preventative measures.
Assist in the development and implementation of fraud prevention strategies, policies, and procedures.
Serves as a resource and subject matter expert for the credit union and represents the credit union by participating in professional networks to stay current with risk, fraud, and security issues that may breach the credit union’s internal controls.