Fraud and Financial Investigations Investigator Analyst

Kitsap Credit Union•Bremerton, WA

7h•$32 - $38•Hybrid

About The Position

Kitsap Credit Union and Financial Investigations Investigator Analyst to work hybrid out of our Bremerton, WA office. The Fraud Investigator/Analyst is responsible for managing day-to-day fraud investigations and supporting the overall fraud risk management strategy of the credit union. This position combines investigative duties with analytical responsibilities, including monitoring fraud trends, recommending risk mitigation strategies, and supporting process improvements. The role requires a proactive approach to detecting fraud, ensuring compliance with regulations, educating members and staff, and contributing to organizational fraud prevention initiatives.

Requirements

Proficient with Microsoft Office Suite software.
Demonstrates a high level of engagement and active collaboration contributing to a positive team environment.
Understand, model, and represent KCU’s core values.
Ability to analyze processes, identify gaps, and recommend improvements.
Ability to work independently and collaboratively across departments.
Strong understanding of fraud schemes, dispute resolution processes, and applicable regulations (Reg E, Reg Z, BSA/AML).
Excellent investigative, analytical, and problem-solving skills.
Strong written and verbal communication skills with the ability to explain complex matters clearly to members.
Ability to manage multiple cases simultaneously and work under regulatory timeframes.
Associate’s or Bachelor’s degree in Business, Finance, Criminal Justice, or related field preferred.
3+ years of experience in fraud investigations, financial crimes, or fraud analytics within a financial institution required.
CBSAP or equivalent required

Nice To Haves

CFE
CAFP
CFCS
Advanced Visa Payment Professional
AAP
ACAMS

Responsibilities

Investigate fraud cases across multiple channels, including account fraud, card fraud, check fraud, ACH fraud, wire fraud, identity theft, and internal fraud.
Process debit and credit card disputes in accordance with Regulation E and Regulation Z, ensuring timely resolution and accurate documentation.
Maintain comprehensive and organized case records in the fraud case management system.
Communicate case status and resolutions to members with professionalism and clarity.
Monitor transaction reports, fraud alerts, and system-generated exceptions for unusual or suspicious activity.
Identify fraud patterns, trends, and emerging threats; perform root cause analysis to determine vulnerabilities.
Prepare monthly fraud reports detailing trends, losses, recoveries, operational concerns, and key performance metrics.
Provide analysis and recommendations for operational or system improvements to mitigate fraud risk.
Evaluate existing processes and controls; recommend enhancements to reduce fraud exposure and improve efficiency.
Assist departments in developing and implementing fraud mitigation strategies tailored to their operations.
Participate in fraud system enhancements, technology updates, and process reviews.
Support cross-departmental projects related to fraud prevention and risk management.
Serve as an internal resource on fraud trends, risks, and mitigation strategies.
Identify fraud-related training needs and develop targeted training materials or job aids for staff.
Provide education and guidance to members impacted by fraud and promote fraud awareness.
Prepare and submit Suspicious Activity Reports (SARs) in compliance with BSA/AML regulations and organizational standards.
Maintain thorough documentation to support audits, regulatory exams, and internal reviews.
Ensure all fraud operations comply with applicable laws, regulations, and internal policies.
Balance fraud-related General Ledgers (GLs) accurately and timely.
Track recoveries, charge-offs, and financial impacts from fraud incidents.

Benefits

Free onsite parking
Annual time off and sick time accrued
11 paid holidays
1 Personal Floating Day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee