Fraud Analyst

LendingClub•Lehi, UT

13h•Hybrid

About The Position

Reporting to the Sr Director, Purchase Finance & Deposit Fraud Operations, the Purchase Finance Fraud Analyst will provide fraud mitigation support through the utilization of analytic tools for fraudulent trend recognition, identifying and preventing potential fraud on customer applications and providers. The Fraud Analyst should work closely with the Manager of Fraud to detect and mitigate new fraud trends, while aligning with outside departments to optimize the fraud controls and communication in place. The analyst will act as a liaison and primary point of contact to law enforcement and other FIs for investigations and inquiries. The utilization of data & trend identification techniques will be key in decision-making aspects of the position.

Requirements

Bachelor's degree in related field; or equivalent job experience
2+ years prior banking experience, preferably in an investigative and analytical role or exposed to fraud-related behavior in the Consumer and Business segments
Knowledge of third-party online fraud analytic tools such as Verafin and/or Alloy
Proficiency in online and internal application research across applicable systems
Proficiency in reporting and analytical tools utilized by the Bank’s fraud team and Data Office

Responsibilities

Perform manual reviews and analysis of new account applications and existing customer/provider accounts, identifying and preventing potential fraud
Perform alert triage via the Bank’s Fraud Detection software(s), utilizing risk scores and trend analysis in the decisioning of alerts.
Manage case management for large scale fraud cases
Assist Leadership in ongoing identification of high-risk behaviors of the current customer and provider base
Assist in the implementation of mitigation strategies (whether technical or procedural) to curb new fraud trends and patterns
Work closely with Customer Service, Operations and Compliance teams to optimize policies and controls to improve monitoring and due diligence of transactions, consumers and providers
Communicate and collaborate between law enforcement, government agencies and financial institutions to prevent fraud related losses as well as provide criminal action or collections of any account causing the Bank a loss
Work closely with other departments in the identification, management and communication of fraud and ID Theft cases
Assist with various fraud related duties as needed by the Data Office
Perform back-office functions related to research and resolution of fraudulent activity and applicable reporting
Support in ongoing bank audits and risk assessments as applicable