FRAUD ANALYST

Stockman Bank • Billings, MT

38d

About The Position

This position will be primary for Levy and Subpoena processing. Other Operations responsibilities both direct and back up responsibility will be for fraud support of processes and duties related to fraud.

Requirements

• Detailed orientated.
• Excellent organizational skills
• Able to work independently and prioritize multiple tasks.
• Concentrate diligence.
• Strong commitment to providing exceptional customer service.
• Maintains a professional attitude, image and work ethic.
• Strong written and verbal communications skills
• Must be a collaborator yet able to work with little or no supervision.
• Strong proficiency in using Microsoft Office programs such Excel and Word. Bank operating software experience is preferred.
• High School diploma or equivalency.
• Proficient People skills.

Nice To Haves

• Bank operating software experience

Responsibilities

• Daily analysis and research: Conduct thorough investigations on transactions flagged as suspicious by the Fraud Department, ensuring all activities aligned with established parameters and thresholds. This involves daily scrutiny of alerts and reports to protect against fraudulent activities.
• Fraud procedure oversight: Manage the intake, research, and provide recommendations on all fraud-related-processes. Regular communication with branches is essential to efficiently resolve fraud cases.
• Efficient incident response: Maintain a seamless flow of responses to incidents using BSA/Fraud software, ensuring swift and effective action. This role also involves responding to inquiries about fraud and levies from customers to bank personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees