Franchise Business Consultant
About The Position
The Franchise Business Consultant is responsible for leading both company and franchise new store openings (NSO’s) throughout the country. When not involved with NSO’s, the Franchise Business Consultant will assist in supporting operations including but not limited to company roll outs, Certified Training Manager development, and quarterly Operations Audits. The Franchise Business Consultant (FBC) serves as the bridge between Nekter Juice Bar and our franchise community. The FBC provides leadership, influence, and expertise to create partnerships with each franchisee. The FBC will provide advice, counsel, coaching, and assistance to the franchise owners to impact sales, profits, and operating standards. The FBC will leverage relationships to ensure achievement of the short and long-term goals of the Company.
Requirements
- Minimum of 5 years in a field operations-oriented leadership role within the food service industry or comparable multi-unit retail industry
- ServSafe or similarly approved training or any other state required compliance training, if applicable
- Proven ability to deliver results, effectively influencing decisions through strong negotiation skills
- Demonstrated ability and experience to consult with and influence business owners. Advanced knowledge of consultative approaches and experience guiding leaders to make better business decisions
- Ability to plan and set priorities to achieve business objectives
- Strong business acumen skills (basic financial skills, use of competitive data, etc)
- Ability to communicate and present effectively to various audiences
- Excellent time management and organizational skills
- Basic Microsoft Office Suite
- Ability to travel up to 90% of the time at peak business
Responsibilities
- Leads training for New Store Openings including pre-opening set-up and training, and post opening support plans
- Performs site-checks for the Real Estate team as needed
- Partner with the franchisee to assist with developing business plans to maximize improvement (operations, marketing, training, human resources, etc)
- Collect and maintain an active working knowledge of the key business metrics for their assigned franchisees portfolio of restaurants and use these metrics to analyze issues and opportunities for each restaurant and the franchisee's business as a whole.
- Ensure franchisee compliance with all Standard Operating Procedures, Operations Audit Reports and Mystery Shops and develop corrective action plans where appropriate
- Provides leadership by generating excitement, enthusiasm, a positive mental attitude and commitment to company objectives
- Assists the Training and Development and Franchise Operations teams in creating new tools and materials as needed
- Fully understand the purpose and benefits of new programs and decisions in order to effectively influence franchisees and obtain requisite buy-in; provide feedback when programs or communication are inadequate
- Actively share and assist franchisees in adopting best practices.
- Takes a collaborative team approach towards aiding each department in Nékter initiatives
- Must be resourceful, proactive, detail-oriented and able to thrive in a fast-paced environment while staying consistent with company standards, franchise standards, and regional and/or company level goals
- Professionally represents the Nékter brand and its core values to Company and Franchise partners
- Must be able to stay positive and upbeat in a fluid, ever changing environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
