Franchise Business Consultant

Papa Murphy’sFridley, MN
2d

About The Position

As a Franchise Business Consultant, you will play a pivotal role in maintaining strong connections with our franchisees while upholding our brand's vision and corporate objectives. Your responsibilities will span across various facets of restaurant operations, from guiding franchise personnel to supporting quality systems and facilitating the opening of new franchise locations, ensuring compliance with Company policies and procedures, federal, state and local laws, and Company business standards. You will also be responsible for achieving sales, profit, and people related objectives within an assigned geographic market, working closely with General Managers to assist them in key performance measurement areas, and must be able to work and communicate effectively with the restaurant management teams, showcasing leadership in fostering trust, implementing strategic plans, and ensuring adherence to company standards.

Requirements

  • Minimum 5-7 years of restaurant management experience; experience in casual dining with catering responsibility preferred.
  • Travel and Schedule requirements: Weekly travel to restaurants is extensive. Overnight trips are required depending upon the area visited. It is also necessary to be available for corporate office meetings and to travel to various other locations for other meetings as necessary.
  • Demonstrated knowledge of restaurant operations, guest service, food handling and sanitation, and the restaurant industry in general.
  • Demonstrated proven leadership abilities and problem-solving, decision-making skills.
  • Ability to achieve results in a fast-paced, flexible, and multi-tasking environment.
  • Demonstrated working knowledge of computers and applications (MS office environment and restaurant operating systems).
  • Demonstrated knowledge of labor laws, health codes, safety and security systems, and operating procedures.
  • Strong communication skills (listening, verbal/written and coaching) with a diverse group of individuals at all levels of the organization (internally and externally).
  • Demonstrated strong interpersonal skills; a champion of workplace culture and change.
  • Demonstrated time management, prioritization, and organizational skills.
  • Demonstrated ability to motivate others and create an environment for self-learning and teaching others.
  • Demonstrated ethical approach, confident, self-directed, and ability to follow-through consistently.
  • Demonstrated professional presence and demeanor.
  • Ability to work a varied scheduled to fit the needs of the restaurant business.
  • Ability to travel as needed both within/out of the market via a variety of transportation modes.
  • Active, valid driver's license.

Nice To Haves

  • Bachelor's degree in Restaurant Management, related degree, or equivalent restaurant experience is preferred.

Responsibilities

  • Franchise Relationship Management
  • Strategic Support and Development
  • Leadership
  • Training and Development
  • Guest and Associate Relations
  • Staffing and Team Building
  • Administration and Auditing
  • Operations Performance
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