Franchise Business Consultant - Kansas City
About The Position
Culver Franchising System, LLC is currently looking for a dynamic, results-oriented Franchise Business Consultant (FBC) to support our new and existing franchisees and growth in our Kansas City, Missouri/Kansas market. This role is responsible for guest service, new restaurant openings and financial results in Culver’s franchised locations. They also provide ongoing leadership and advice to franchisees regarding restaurant operations including supporting positive guest relations, product quality, training, team development and expense controls; while providing expertise to franchisees in building restaurant sales and profits, ultimately adding value to the Culver’s brand. The ideal area to reside in is the greater Kansas City area. The territory extends south to northwest Arkansas and Tulsa, Oklahoma. This is a remote/home-based position; travel is required 80% of the time.
Requirements
- Two-year College or University degree in related field and five years related experience or equivalent combination of education and work experience as a General Manager/District Manager in a multi-unit restaurant concept
- Ability to travel up to 80% of the time including nights and weekend travel
- Excellent time management and organization skills
- Food Safety & Sanitation Certificate
- Valid Driver’s license and an acceptable driving record
Responsibilities
- Serve as a liaison between Culver Franchising System, LLC (CFS) Culver’s support team, suppliers and franchisees
- Provide leadership and advice to franchisees on their restaurant operations, including food cost control, labor investments, expense control, safety, sanitation, product quality control, training, and guest relations
- Ensure franchisee operations are conducted in such a manner as to reflect favorably on the brand, protect trademark rights and be in compliance with all brand standards
- Be knowledgeable of Franchise Disclosure Document (FDD) to ensure operational compliance
- Ensure restaurant openings are successfully managed with appropriate support teams and leadership, planning, while adhering to established restaurant opening budgets
- Support franchisees approved for expansion with operations and human resources preparations
- Support franchisees in meeting sales, experiences and guest satisfaction goals are achieved or exceeded
- Represent company operations, as needed, on various operations, Franchise Advisory Council, R&D, training, information technology, supply or other functional committees as needed
- Plan and set priorities to achieve business objectives
- Influence others by building respectful working relationships built on trust and a strong base of credibility
- Demonstrate an ability to adapt to different situations and personalities, while maintaining a high level of personal integrity
Benefits
- This role includes a generous incentive bonus based on business results and individual success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
