Franchise Business Consultant

Primrose School Franchising Company • Brockton, MA

4d

About The Position

At Primrose, the mission is to forge a path that leads to a brighter future for all children by providing a life-changing early learning experience. The Franchise Business Consultant will advise and support Franchise Owners through a consultative approach to help them achieve and exceed strategic goals. This role serves as a trusted partner to school leadership, ensuring the delivery of premier early education, trusted care, and service excellence across the Primrose network. Primrose emphasizes belongingness and values diverse backgrounds and perspectives within its community.

Requirements

• 5+ years’ experience in multi-unit management
• Experience with franchising and early childcare
• Proven track record of driving performance and delivering measurable results
• Proficiency in Microsoft Office Suite
• Ability to navigate conflict and difficult conversations and influence without authority
• Ability to tackle projects with a high degree of autonomy
• Problem-solver who uses time effectively and efficiently

Nice To Haves

• Bachelor’s degree in early childhood education, business or related field preferred
• Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred

Responsibilities

• Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results
• Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement
• Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance
• Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives
• Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development
• Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards
• Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care
• Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network
• Ability to travel up to 80% of the time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Commission or bonuses based on personal and company performance
• 50% tuition reimbursement for up to three children at any Primrose Schools
• Full-time team members are eligible for health, dental and vision insurance
• 401k with company matching up to 3.5% and life insurance
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees