Franchise Business Coach

Five Star Franchising LLC•North Attleborough, MA

just now

About The Position

The Franchise Business Coach (FBC) role will report directly to the Vice President of Operations. As an FBC, you will work directly with franchise owners to influence, guide, and support them in building a successful Franchise business. Not only will you have the opportunity to work with established Franchise owners, but you will also partner with owners who are new to the system. You will be on a regular cadence of communication with owners to support the seasonal needs of our business. There will be an occasional need to travel to visit owners in the field. As an FBC, you will be the primary point of contact an owner has with the home office.

Requirements

3+ years of business coaching experience, ideally within a Franchise organization
3+ years of achieving business goals
Ability to influence and drive change using an assertive yet collaborative leadership approach
Strong communication skills, including written and verbal
Strong problem-solving skills and an ability to use independent judgement and discretion
A strong desire to meticulously manage details
Proactive and able to work independently and build trust with key stakeholders
Proven ability to execute effective priority management
Bachelor’s degree in a business-related field preferred
Ability and willingness to travel up to 25% of the time

Responsibilities

Serve as the primary point of contact connecting owners with our home office
Lead, inspire, and influence Franchise owners by instilling best practices and problem-solving unique situations
Provide guidance and leadership to Franchisees on operations related to the successful operation of a Mosquito Shield Franchise, including but not limited to skill transfer to Franchisees and their staff in the areas of leadership, marketing, sales, operations, financials, etc.
Prepare, coordinate, and conduct meetings for the purpose of growing the brand and revenue
Develop and maintain effective communication with Franchisees, while establishing trust with your franchise owners
Facilitate and assist in producing and delivering of training materials and driving growth through meetings, workshops, and other means of support
Provide input in the development of marketing, sales, production, financial, information technology and training programs for the system
Attend and lead regular calls with Franchisees, as well as travel occasionally for franchise field visits
Plan and coordinate Franchise functions to build morale, trust, and establish strong lines of communications
Conduct routine Profit and Loss (P+L) / Forecast reviews with Franchisees
Other duties, as assigned, using discretionary judgement