Franchise Business Coach

SilverAssist•Hendersonville, TN

8d•$85,000 - $90,000•Remote

About The Position

Oasis Senior Advisors is backed with a strategically curated portfolio of solutions within SilverAssist. Franchisees and advisors have access to unique opportunities that no one else in the industry has yet to provide. Oasis Senior Advisors strives to simplify the search for senior care. We’re committed to providing knowledgeable resources, compassionate guidance, and customized services. We are revolutionizing the way families navigate senior care decisions—bringing transparency, integrity, and a highly personalized touch to an industry that often lacks it. With our proven franchise model and unwavering commitment to service, we are the leading Senior guidance network that everyone wants to be part of, and no partner is willing to give up. As a Franchise Business Coach, you will play a pivotal role in empowering franchisees to achieve their business goals and maintain consistent brand standards. By providing support, guidance, and training, you will help franchisees navigate the challenges of running their businesses while driving operational excellence and ensuring stakeholder (communities, clients, and referral partners) satisfaction. This role requires a blend of coaching expertise, business acumen, and a deep understanding of the franchise model to foster growth and success across the franchise network.

Requirements

Bachelor’s degree in business administration, business leadership, or related field; or commensurate experience.
Five years of related business management experience, or an equivalent combination of education and work experience may be considered.
Proven experience in business coaching, consulting, or franchise management.
Strong understanding of business principles, fiscal management, and operational strategies.
Outcome management mindset with a track record of driving business growth and profitability.
Familiarity with franchising regulations and industry best practices.
Understand and adhere to the policies and procedures established by Oasis Senior Advisors
Exhibit excellent written and verbal communication skills with a strong ability to listen intently and effectively.
Analyze data, identify trends, and develop actionable insights.
Establish collaborative working relationships with management, colleagues, franchise owners, and their staff.
Demonstrate effective interpersonal skills, sound judgment, emotional intelligence, and good decision-making skills.
Work independently and meet deadlines consistently.
Maintain confidentiality of information.
Plan, organize, and prioritize daily, monthly, and yearly work.
Present a professional appearance and demeanor.
Perform duties in a professional office setting and work remotely.
Proficient with Microsoft Office products.
Oversee projects from beginning to end, including incorporation of innovative ideas, best practices, and evaluation of processes and procedures when appropriate.
Work evenings or weekends as required.
Travel approximately 25%.

Responsibilities

Establish productive working relationships with franchisees to foster open communication and trust, serving as their primary point of contact and advocating their needs within the organization.
Actively cultivates and sustains collaborative relationships with other departments throughout the organization to ensure optimal support to our network.
Establishes and maintains a schedule of proactive communication with new and existing franchisees on a regular cadence (bi-weekly, monthly, or quarterly as appropriate) to collaborate and develop strategic business plans and initiatives to enhance profitability and achieve long-term objectives.
Provide one-on-one coaching and guidance to new and existing franchisees on strategic aspects of business operations, including sales, marketing, finance, operations, team building and leadership.
Gather and analyze franchisee data, performance metrics, and financial statements to identify areas for improvement and opportunities for growth and increased profitability.
Contribute to creating and executing business tools and programs for the network.
Assist owners with the implementation, support, and utilization of all available resources, providing in-depth training specific to tools that improve business processes and efficiencies.
Drive individual franchise participation in company-wide initiatives, marketing strategies, events, and programs.
Support and assist the Leadership Team with executing the strategies of the company and region.
Ensure franchisees adhere to brand standards, system requirements, operating procedures & policies, and legal requirements to maintain consistency and protect the brand image.
Address issues and challenges faced by franchisees, providing timely support and solutions and accountability to overcome obstacles and drive success.
Deliver and/or support delivery of training programs, workshops, and seminars to educate franchisees on best practices, new strategies, and industry trends.
Support, assist and encourage the development of franchise owners through training modules, financial tools, and performance plans.
Coordinate, manage and facilitate group meetings to guarantee KPI comprehension, drive owners to establish and achieve new goals, improve profitability, and develop as network leaders and a franchise system.