Framing team member

Michaels • Syracuse, NY

1d • Onsite

About The Position

The Framing team member at Michaels helps customers build relationships and create memorable framing solutions for their art. They assist customers in finding products within the store and ensure a safe, clean, and clutter-free environment. The role involves adhering to company procedures, executing personal design principles for custom framing, and delivering sales and production results. Team members are also responsible for completing framing orders with high quality and on time, maintaining the ready-made frame department, providing friendly customer service, and supporting shrink and safety programs. They are expected to interact respectfully with others, participate in truck un-load and stocking, operate the cash register, handle cash, assist with Omni channel processes, and perform other assigned duties.

Requirements

• basic computer skills
• basic measuring skills
• ability to operate the framing equipment and glass cutter

Nice To Haves

• retail experience
• Experience selling products and/or services to customers

Responsibilities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
• deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Other duties as assigned

Benefits

• health insurance (medical, dental, and vision)
• paid time off
• tuition assistance
• generous employee discounts

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees