Frames Repair Technician

Maui Jim•Peoria, IL

36d•$18•Onsite

About The Position

The major function of this position is: Evaluate damaged sunglasses to determine warranty coverage or available repair options in accordance with Maui Jim product standards . Perform physical repair, including alignment and cleaning of d amaged sunglasses. Hours: Monday-Friday 11:30AM-8:00PM Pay: $18.00/ hour

Requirements

High school graduate with 1-3 years customer service experience.
Technical or repair background.
Attention to detail.
Good hand-eye coordination.
Typing - 40 w.p.m.
Strong customer service skills.
Ability to communicate in a variety of business settings.
Ability to utilize a PC.
Ability to utilize a variety of frames repair tools.
Ability to lift 10lbs
Ability to work on a computer terminal.
Ability to move around throughout the department between repairs to retrieve parts and send completed repairs down for shipment.

Nice To Haves

In lieu of education, the following equivalent experience is preferred: 4-5 years customer service experience.

Responsibilities

Inspect and evaluate returned damaged sunglasses to determine repair options, including determining warranty coverage , as applicable
Document condition of received damaged sunglasses and all parts and charges required for repair completion accurately into the ERP system
Perform physical repair of sunglasses, including alignment and cleaning, with proper packaging according to department standards
Maintain department standards for quantity and quality of production output
Perform all other work-related duties as requested or required