Framer

Michaels Stores • Kissimmee, FL

1d • Onsite

About The Position

The Framer position at Michaels involves building customer relationships by creating memorable custom framing solutions for their art. This role also includes assisting customers with shopping, maintaining a safe, clean, and clutter-free store environment, and ensuring compliance with company policies and standards. Framers are expected to deliver sales and production results, complete framing orders with high quality and on time, and manage the ready-made frame department. They also provide friendly customer service, support shrink and safety programs, participate in truck un-load and stocking, operate cash registers, and assist with Omni channel processes.

Requirements

• basic computer skills
• basic measuring skills
• ability to operate the framing equipment and glass cutter

Nice To Haves

• retail experience
• Experience selling products and/or services to customers

Responsibilities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
• deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Other duties as assigned

Benefits

• health insurance (medical, dental, and vision)
• paid time off
• tuition assistance
• generous employee discounts

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees