Fountain Worker-Steady Extra-Starbucks (Caesars Palace LV)

Caesars Entertainment•Las Vegas, NV

9d•Onsite

About The Position

The primary responsibility of the runner is to expedite all food orders taken by the bartenders and food servers to the guest quickly. The food runner is responsible for maintaining a genuine, cheerful demeanor while always representing the Caesar’s brand positively. WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. · Our Mission: “Create the Extraordinary” · Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.” · Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOBSUMMARY: The primary responsibility of the Fountain worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests. HOW YOU WILL CREATE THE EXTRAORDINARY · Provides fast, friendly, professional, and responsive customer service to restaurant guests and staff. · Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5feet - greet and speak to guest. · Accurately inputs all orders into the POS terminal. · Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. · Make drinks to order in accordance with established recipes and time guidelines. · Deliver products to customers in a timely manner. · Maintain high levels of customer service at all times. · Thanks, guests, for their patronage. · Maintain appropriate level of stock items in area. · Assist in maintaining display cases and pastry par levels. · Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. · Assist all co-workers as needed. Assist Management in getting food products to customers. · Assist in training new Fountain Counter Person and new Management staff during their training period. · Responsible for periodic cleaning tasks assigned by Management. · Attend mandatory meetings and training classes as assigned. · Resolve guest complaints expeditiously and inform Management of the complaints. · Prepare or serve menu items, such as sandwiches or salads. · Basic food preparation and service

Requirements

Must have 6 months’ previous cash-handling experience.
Work requires effective communication in English, both verbal and written form in a professional manner.
Must present a neat and professional appearance.
Work requires attention to detail and accuracy.
Work requires interactions with customers, the public and co-workers.
Work requires use of a computer and/or cash register.
Must be able to stand for extended periods of time.
Must be able to lift, pull, or push 25 lbs.
Must be able to twist, bend, or reach with no significant boundaries.
This position may be exposed to a smoke-filled environment.
Nevada Health Card
Must be 21 years of age.

Responsibilities

Provides fast, friendly, professional, and responsive customer service to restaurant guests and staff.
Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5feet - greet and speak to guest.
Accurately inputs all orders into the POS terminal.
Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
Make drinks to order in accordance with established recipes and time guidelines.
Deliver products to customers in a timely manner.
Maintain high levels of customer service at all times.
Thanks, guests, for their patronage.
Maintain appropriate level of stock items in area.
Assist in maintaining display cases and pastry par levels.
Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
Assist all co-workers as needed. Assist Management in getting food products to customers.
Assist in training new Fountain Counter Person and new Management staff during their training period.
Responsible for periodic cleaning tasks assigned by Management.
Attend mandatory meetings and training classes as assigned.
Resolve guest complaints expeditiously and inform Management of the complaints.
Prepare or serve menu items, such as sandwiches or salads.
Basic food preparation and service