Fountain Technical Product Manager

Marmon Holdings, Inc. • Carol Stream, IL

134d • Hybrid

About The Position

As a Fountain Technical Product Manager, you will be responsible for developing and managing key product specifications related to beverage dispenser foodservice product lines. Working closely with Marketing Product Managers, you will help define the product roadmap for both Core product support and new product and feature development, and serve as the primary interface between the customer, commercial, and technical teams. In this individual contributor role, you will ensure that products meet customer needs and adhere to quality standards. In this role, you will be the bridge between the technical aspects of fountain beverage product development and the commercial success of our offerings. You will play a key role in driving new ideas, ensuring technical feasibility, and effectively communicating product features to both internal and external stakeholders. This role is subject to our hybrid work model: we collaborate in the office on Monday, Tuesday, and Thursday. The rest of the week, you have flexibility to work wherever suits you best.

Requirements

• Extensive knowledge of fountain beverage dispense systems
• Experience engineering fountain beverage dispense systems for QSR and C&G markets
• Experience interfacing with customers to define their needs in terms of a project scope
• Experience writing or contributing to technical specifications
• Ability to translate technical information into clear and concise language for both internal and external audiences
• Excellent communication, collaboration, and interpersonal skills
• Experience analyzing and resolving product quality issues
• Understanding of electromechanical systems functionality and interfaces between subsystems
• Experience with safety and compliance requirements as they pertain to the fountain beverage dispenser equipment including UL, NSF, CE, etc.
• Bachelor's or Master’s in Engineering
• 5-10 years of beverage dispense equipment or food equipment product development experience

Responsibilities

• Collaborate cross-functionally to conceptualize and develop new beverage dispensing products or enhance existing ones, including conducting market research, identifying customer requirements, and defining product specifications and roadmaps
• Collaborate with product management to build strong business cases for new fountain beverage dispenser products
• Collaborate with project teams to develop project timelines, budgets, and resource plans, and set project priorities to ensure that projects are delivered on time while meeting customer and quality requirements
• Create and maintain technical requirements with a focus meeting customer and business performance requirements and hold development teams accountable for meeting those requirements
• Partner with engineering teams to provide technical guidance, resolve technical challenges, and ensure product designs align with industry standards and regulations
• Interface with reliability teams to ensure designs achieve reliability requirements in addition to customer or market requirements
• Stay up to date on relevant industry regulations, certifications, and safety standards to build into project specifications
• Advise tech service and warranty support teams in resolving quality issues while maintaining core product functionality and system operation

Benefits

• Medical, Dental, Vision, and Prescription Drug insurance plans
• Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family
• Tax advantaged spending accounts for health and dependent care expenses
• Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
• Generous paid time off for personal use, holidays, and parental leave
• Company-sponsored life insurance
• 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
• Financial and retirement advising

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees