About The Position

Join our team as a Fountain Worker and play a crucial role in crafting unforgettable guest experiences! With your warm smile and exceptional service, you'll set the stage for memorable moments that guests will cherish long after their visit. By understanding each guest's unique story and needs, you will create WOW memories that enhance their stay and leave a lasting impression. If you’re passionate about guest service and ready to make a difference, we want to hear from you

Requirements

  • Must possess a High School diploma or GED.
  • Must be available to work varied shifts, including weekends and holidays.

Nice To Haves

  • At least 1 year of experience in food handling in a high-volume restaurant is preferred.
  • 1 year of experience in guest service is preferred.

Responsibilities

  • Take and place orders, serving and garnishing food and drinks efficiently and accurately.
  • Collect payments while adhering to proper cash handling and comp procedures.
  • Maintain cleanliness and sanitation of front and back of house; clear tables and counters, and ensure the dining area remains tidy without disrupting guest comfort.
  • Pack and complete orders according to guests' preferences, including any necessary condiments.
  • Properly label and date products following safety and sanitation guidelines.
  • Perform opening and closing duties based on shift assignments.
  • Unload warehouse orders, stock, and organize products in designated storage areas, replenishing supplies as needed.
  • Resolve guest complaints within your authority, and refer other issues to management; notify supervisor and/or Security of unusual events, circumstances, missing items, or alleged theft.
  • Perform other job-related duties as requested.

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Health & Income Protection Benefits (For eligible employees)
  • Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
  • Free meals in our employee dining room
  • Various programs and networking opportunities to help you get promoted
  • Other various discounts with company partners such as travel, electronics, online shopping, and many more!
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