Founding Sales Development Representative (Business Development Representative)

TierZero • San Francisco, CA

1d

About The Position

Let the Builders Build
Engineers spend 50-70% of their time chasing alerts, fighting fires, answering the same questions, and monitoring releases. TierZero deploys AI agents that handle this production work end-to-end, so engineering teams can ship. The result: 40% faster incident resolution, 7,000+ engineering hours saved per year, and customers who say "I cannot live without TierZero."
We've raised $7M from Accel and SV Angel and are trusted by companies like Discord, Drata, and WeightWatchers. Now we need our first SDR to build the outbound engine that turns a massive market opportunity into a qualified pipeline.
The Role
You will be TierZero's first outbound hire. Today, our CEO runs the full sales cycle from cold outreach through signed contracts. The closing motion is working. What we need is someone who wakes up every morning obsessed with filling the top of the funnel.
You won't inherit a playbook, a lead list, or an inbound firehose. You'll build all of it. You'll work directly with the CEO to figure out what messaging lands, which personas convert, and how to create a pipeline from nothing. Every sequence you write, every call you make, and every meeting you book will shape how TierZero sells for years to come.

Requirements

• Proven self-sourcing ability. You've created a pipeline through your own outreach, not just worked inbound leads or ran pre-built sequences. We will ask for specific examples and numbers.
• Cold calling experience and willingness to pick up the phone. Non-negotiable. Email alone doesn't build pipeline fast enough at our stage.
• Experience prospecting into technical buyers: engineering leaders, SREs, DevOps, platform teams, or similar
• Startup or early-stage experience strongly preferred; you've prospected without a full marketing team or brand recognition behind you

Nice To Haves

• Prospected into the observability, incident management, DevOps, or developer tools space
• Familiarity with Datadog, PagerDuty, Sentry, or similar tools
• Experience at a company where you built outbound from zero, not inherited a working motion
• You've been the first or second SDR hire somewhere before
• Familiarity with tools like Apollo, LinkedIn Sales Navigator, or similar prospecting platforms

Responsibilities

• Create pipeline from scratch
• Cold call, cold email, and creatively prospect into engineering orgs at Series C+ companies. "Give me a list and I'll make something happen" is the energy we're looking for.
• Research target accounts, map org charts, and find the right entry points - the Engineering Manager who feels on-call pain daily, the VP Eng evaluating AI tooling, the Staff Engineer who's skeptical but curious
• Build multi-step outbound sequences, test messaging angles and CTAs, and iterate fast based on what's working
• Use customer language ("murder mystery finding the right person") over marketing language ("knowledge management solution") - our best outbound sounds like an engineer talking to an engineer
• Build the outbound motion alongside the founding team
• Define and refine ICP, personas, and buying triggers through experimentation, not guesswork
• Develop qualification frameworks: what makes a meeting worth booking vs. a polite pass
• Establish dashboards, KPIs, and a predictable pipeline creation motion
• Document what works so it's repeatable - by you, then eventually by the team you help hire
• Become a domain expert
• Learn enough about observability, incident management, Kubernetes, and CI/CD to have real conversations with technical buyers
• Understand the competitive landscape: how we differ from Datadog Bits AI, PagerDuty, incident.io, and the "we'll build it ourselves" objection
• Sit in on demos and customer calls to sharpen your understanding of what resonates and why deals close

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• Lunch & Dinner in the office
• Snacks and drinks
• M5 macbook + iPad Air
• Cursor, Claude Code, Windsurf, and unlimited budget to test out new software and models

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed