Alt Program- Founding Operations Associate

Urban Assembly Charter School for Computer Science•New York City, NY

1d•$65,000 - $80,000

About The Position

Comp Sci High Alternative (CSH_ALT) is a new charter alternative high school program in the South Bronx, enrolling its founding cohort of 35 students, and launching in August 2026. We are designed for students who are over-age, under-credited, or returning after disrupted schooling and need a different path to success and to graduation. CSH_ALT exists because Comp Sci Highs mission is to give every South Bronx student a path to economic freedom, and traditional high school models do not work for all students in the South Bronx. When students struggle in school, get involved with juvenile justice, or lack stable housing, we see this as a systems failure, not a student failure. That is why we are launching a new alternative program as a small school within a school. CSH_ALT is small by design, relationship-driven, and focused on helping students earn a real diploma and transferable skills that support employment, training programs, and long-term economic stability by the age of 25. As a founding team member, you are expected to be prepared for this realityready to do the work, navigate challenges, and contribute to building something real, authentic, and meaningful. This role is for educators who want to help design a school model grounded in strong instruction, clear systems, and deep relationships, rather than step into a fully formed program. We blend in-person instruction, technology-supported coursework, and career-connected learning to create a structured yet flexible environment where students are known, supported, and held to high expectations. As a founding team member, you will help shape the culture, systems, and instructional model of a brand-new school built on dignity, relevance, and second chances. The Operations Associate for CSH ALT will play a key role in building and managing the operational foundation of a new and growing school-based program. This individual must be a self-starter with a strong grasp of operational systems, a solutions-oriented mindset, and the ability to learn quickly and adapt to changing needs. The ideal candidate brings innovation, flexibility, and sound judgment, and is excited to help design and implement effective systems that support staff, students, and the overall success of the program.

Requirements

Strong organizational skills and attention to detail
Excellent interpersonal, communication, and customer-service skills
Ability to manage multiple priorities and remain calm under pressure
Comfortable learning new systems and adjusting quickly to changing needs
Commitment to creating efficient, student-centered systems that support a strong school culture

Nice To Haves

Experience with school-based operations, administrative systems, or front office procedures preferred
Spanish-speaking preferred

Responsibilities

Main Office & Front Desk Support Serve as a welcoming and professional first point of contact for students, families, staff, and visitors, helping to create a positive and supportive front office experience.
Greet all guests with warmth, professionalism, and a strong customer-service mindset.
Follow established visitor protocols, including checking IDs, confirming appointments, issuing visitor badges, and directing guests to the appropriate staff member.
Answer incoming calls promptly and courteously, redirect calls, take messages, and provide accurate information as needed.
Support daily attendance procedures, including documenting late arrivals in the schools student information system.
Maintain an orderly, calm, and welcoming front-desk environment, even during busy periods, while also providing general administrative support such as organizing materials, updating logs, and responding to student needs as they arise.
Facilities, Supplies & Logistics Support the day-to-day operational needs of the program by assisting with the receipt, organization, and distribution of deliveries and supplies.
Track inventory and help ensure that classrooms, offices, and common areas remain stocked, organized, and ready for use.
Assist with light facilities coordination, including room setups, event preparation, and resetting spaces to support daily programming and school operations.
Event & Program Support Provide logistical support for school events and programmatic needs by setting up and breaking down materials for family events, professional development sessions, and other school-based activities.
Support the planning and execution of recruitment events, open houses, and student events.
Assist staff with logistics during emergency drills, transitions, and other school-wide operational moments to help ensure smooth and efficient execution.