Olelo AI | Founding Engineer, Fullstack

People Culture Talent

2d

About The Position

Olelo is transforming how automotive repair shops interact with customers through AI-powered voice agents. We've grown more than 20x ARR in 6 months by solving a real problem: shops are drowning in phone calls and losing customers due to poor communication. Our voice agents handle customer interactions, improve conversion, and free up shop owners to focus on fixing cars.
We're not limited by demand, we're winning competitive bake-offs, building a powerful referral network, and corporate chains are interested in deploying across all their locations. The bottleneck is scaling our operations, and that's where you come in.
We're raising our seed round in February 2025, and we need founding engineers who can build the systems that unlock our next phase of growth.
You'll be a founding engineer joining a technical CEO who's currently both architect and builder. This is the ground floor, shaping the technical foundation of what has already been created, and focusing on velocity.
What makes this different:
Direct impact: Your code directly unlocks revenue growth by breaking operational bottlenecks
AI-first: We're building with AI from day one, not retrofitting it onto legacy systems
Pragmatic architecture: We re-architect every ~6 months as we scale - no dogma, just what works
Technical CEO: Work directly with a founder who codes and understands the technical challenges deeply
Real traction: We have PMF and customers begging to use our product - you're building for proven demand
What You'll Build
Onboarding Automation & Workflows
Systems that dramatically reduce time-to-activation for new customers
Automated workflows that eliminate manual bottlenecks
Self-service tools that let customers configure and customize
Integration with voice agent infrastructure
Customer Success Tools
Feature activation tracking and nudging
Health monitoring and proactive intervention systems
Analytics that help us understand and improve adoption
Tools that help CSMs scale 10x
Voice Agent Infrastructure
Scaling our core voice AI capabilities
Integration with customer systems and data sources
Performance monitoring and optimization
New capabilities based on customer feedback
Platform & Systems Work
Building for scale while maintaining velocity
Technical debt management (pragmatic, not perfect)
Re-architecting as we grow (expect this every ~6 months)
Developer experience and tooling

Requirements

• Senior+ engineer with proven ability to self-manage and deliver
• 0-to-1 builder who's built products from scratch, not just maintained existing systems
• Full-stack generalist comfortable with architecture and hands-on coding across the stack
• AI-native - you leverage modern AI tools in your development workflow and know how to build AI-powered features
• Pragmatic about technical debt - you build for what you need now, not what you might need in 5 years
• Comfortable with rapid iteration - willing to re-architect every ~6 months as we scale
• Startup velocity - you ship fast and fix fast, not perfect on first try

Nice To Haves

• Experience with voice AI, conversational AI, or LLM applications
• Track record of scaling systems from 10s to 1000s of users
• Previous founding team or very early-stage startup experience
• B2B SaaS background
• Legacy system integration experience
• Proficiency with modern AI coding tools (Cursor, Claude, Copilot, etc.)

Responsibilities

• Onboarding Automation & Workflows: Systems that dramatically reduce time-to-activation for new customers, Automated workflows that eliminate manual bottlenecks, Self-service tools that let customers configure and customize, Integration with voice agent infrastructure
• Customer Success Tools: Feature activation tracking and nudging, Health monitoring and proactive intervention systems, Analytics that help us understand and improve adoption, Tools that help CSMs scale 10x
• Voice Agent Infrastructure: Scaling our core voice AI capabilities, Integration with customer systems and data sources, Performance monitoring and optimization, New capabilities based on customer feedback
• Platform & Systems Work: Building for scale while maintaining velocity, Technical debt management (pragmatic, not perfect), Re-architecting as we grow (expect this every ~6 months), Developer experience and tooling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed