Forward Deployed Software Engineer (NYC)

Felicity • New York, NY

31d

About The Position

About us Felicity is a beautiful creation tool for browser automations. Automating browser workflows is often a frustrating and time-consuming task for engineers and operators. At Felicity, our mission is to deliver a browser automation platform that combines elegant UI with blazing fast performance. We believe AI should enhance, not replace, structured systems. By layering AI with deterministic execution, Felicity delivers faster and more reliable outcomes than purely agentic tooling. We’re currently focused on the healthcare vertical, a space where manual workflows, data entry, and repetitive tasks are especially prevalent. Founded in late 2024, Felicity is already the browser automation platform of choice for several healthcare companies. We’ve raised $5.75M from top investors including Accel, XYZ, and Afore. You will join a small team of staff engineers from Square, Google, Oscar, Palantir, and Apple. Tech A real-time no-code editor built into a Chrome extension, powered by WXT. Advanced synchronization technology using CRDTs that allows live updates and consistency across multiple tabs and browsers. Proprietary execution engine, inspired by Playwright, built for speed and bulk runs on your local Chrome. Browser Automation Language (BAL) - our DSL that abstracts away instructions from execution and encodes common web paradigms.
What you’ll do Forward Deployed Software Engineers (FDSEs) work directly with customers in healthcare to understand their most important problems and then build solutions using the Felicity platform. As an FDSE you’ll be on the ground embedding with customers to gain a deep understanding of their most critical operations. Then, you’ll partner with them to transform those processes using Felicity. The FDSE role is a unique combo of software engineering and customer-facing work - you’ll have the opportunity to gain a deep understanding of the healthcare world, work with senior leaders in the space, and drive massive impact for some of the world’s largest organizations. Here are some examples of what you’ll do each day:
Meet with customer teams, remotely or in person, to scope out their critical processes
Design a new process architecture with senior engineers
Use the Felicity platform to build complex automated workflows
Develop new integrations between Felicity and customer systems
Run trainings and create user-facing documentation
Create and run Felicity demos for sales calls

Requirements

• 0-3 years of experience working in software engineering or customer-facing roles
• Engineering background, preferably in fields such as Computer Science, Software Engineering, Mathematics, and Physics
• Proficiency with one or more programming languages, such as Python, Java, C++, TypeScript/JavaScript, or similar
• Familiarity with LLMs and integrating AI models into complex workflows
• A strong sense of ownership and willingness to do whatever it takes to deliver customer outcomes
• Excellent communication skills, both written and verbal

Responsibilities

• Meet with customer teams, remotely or in person, to scope out their critical processes
• Design a new process architecture with senior engineers
• Use the Felicity platform to build complex automated workflows
• Develop new integrations between Felicity and customer systems
• Run trainings and create user-facing documentation
• Create and run Felicity demos for sales calls

Benefits

• ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
• Health benefits Felicity covers 100% of health insurance for employees and dependents, wherever you are.
• Unlimited PTO We trust you to manage your own time. You know what needs to be done and when.
• Paid parental leave We offer generous paid parental leave to support you during this important time with your growing family.
• Free team lunch and dinner

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed