Forward-Deployed Product Manager

Onos Health•San Francisco, CA

2d•Remote

About The Position

Onos Health's mission is simple but ambitious: ensure every healthcare dollar goes toward delivering the highest quality care. Today, nearly 30% of U.S. healthcare spending is wasted due to ineffective care and administrative burden, driven by misalignment between providers and payers. This waste is a primary reason healthcare remains unaffordable for so many. Onos is addressing this by building the largest AI-driven healthcare data platform. Our models enable payers to make faster, more accurate decisions across their populations. By guiding members to the right care, Onos channels more dollars to high-quality care that drives outcomes while reducing waste and making healthcare more affordable. Onos recently closed a Series A round with top-tier investors and is already working with some of the nation's largest health plans, signing its first national plan just months after launch. Come join a category-defining company and help reimagine healthcare for the better. We're seeking a Forward-Deployed Product Manager who is motivated to fix how behavioral health care is managed, delivered, and paid for in the United States. This is a high-ownership, client-facing role at the intersection of product, account management, and implementation, built for someone who wants to be close to the problem, not just the roadmap. This is also our first product hire, so we’re looking for a strong add to the team who can help set the tone and lead by example. You will own a portfolio of 1-2 health plan customers end-to-end: leading the day-to-day relationship, translating their clinical and operational needs into product direction, and working directly with your pod's engineer to ship. You'll be the person your customers trust, the person engineering relies on for clarity, and an early voice in shaping how Onos builds and delivers at scale. You will report directly to the Chief Product Officer.

Requirements

3-7 years of experience in product management and/or consulting
Strong communicator who can run a client meeting, write a clear spec, and follow up without being chased
Project management discipline; you track details, hit deadlines, and keep things moving
Comfortable working with technical teams and translating between business and engineering
Self-directed and comfortable with ambiguity; we're early and the playbook is still being written
Ability to navigate complex situations across clients
Passionate about solving healthcare’s biggest challenges

Nice To Haves

MPH, MHA, or other health policy or public health credential
Experience at a health plan, BHMO, managed care organization, or health plan vendor
Strategy consulting background

Responsibilities

Own the own the strategic relationship with the client, understand their pain points, and help guide to the product for their specific needs
Develop deep fluency in how health plans operate across utilization management, prior authorization, and clinical workflows so you can anticipate needs and drive real outcomes
Translate customer requirements into clear product specs and acceptance criteria that your engineering partner can execute against
Manage project timelines and delivery, holding the pod accountable and communicating proactively when things shift
Surface patterns across your accounts that inform the broader product roadmap
Help define the playbook for how Onos serves customers as we grow