Forward Deployed Product Manager
About The Position
At Fireworks, we're building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We've been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index, and Evantic. We're an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI. The ideal Forward Deployed Product Manager (FDPM) candidate is a customer obsessed AI product manager who thrives on our customers' successful outcomes. You will spend most of your time talking to customers and connecting their technical requirements to the Fireworks product offerings. All PMs at Fireworks are forward-deployed and partner closely with Sales, Applied ML Engineers, and engineers. FDPMs ensure our customers' success by delivering solutions that meet their needs. They translate customer feedback into internal product requirements and ensure Fireworks builds scalable products that land with customers.
Requirements
- Strong technical background (CS/EECE background and/or production level development experience) or technical product management experience
- Intimate familiarity with LLMs, fine-tuning, model inference, agents etc.
- 2 - 5+ years of experience in products for software engineers (hiring at multiple levels for this role)
- Strong customer interaction skills, deep customer success focus
- Ability to communicate highly technical concepts to all kinds of audiences including the latest AI developments
- Focus on driving outcomes, not just technical milestones
- Ability to navigate complex customer/technical scenarios and come up with creative solutions
Nice To Haves
- Prior experience in technical product management roles with high degree of customer interactions
- Interest in generative AI or developer tools
- Early startup or founding experience
- Prior technical leadership / technical PM experience
Responsibilities
- Engage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion
- Define and propose tailored solutions and proof-of-concepts (POCs) that demonstrate the value of Fireworks' platform in real customer environments.
- Lead onboarding and implementation efforts, including fine-tuning workflows, latency benchmarks, API integration, and infrastructure alignment.
- Act as a trusted technical advisor to customers, helping shape their GenAI strategy using Fireworks infrastructure.
- Translate customer insights into structured product definition, identifying common themes and high-leverage feature requests.
- Collaborate closely with engineering and applied ML teams to align customer needs with technical roadmap
- Drive execution of product development, ensuring that new products land successfully with customers
- Oversee Fireworks roadmap, ensuring that reflects customer needs
Benefits
- Total compensation for this role also includes meaningful equity in a fast-growing startup, along with a competitive salary and comprehensive benefits package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Publishing Industries
Education Level
No Education Listed
Number of Employees
101-250 employees
