Forward Deployed Engineer
Endear
•$95 - $135•Remote
About The Position
We're looking for a Forward Deployed Engineer to sit at the intersection of our engineering and sales teams. This is a technical, customer-facing role where you'll own the full integration lifecycle, from pre-sales demos to live technical onboarding post-sales, while working closely with the engineering, Sales, AEs, CX, and product teams.
Requirements
- A forward deployed engineer, sales engineering, or solutions engineering role, ideally in an early stage tech startup
- Explaining technical concepts clearly to non-technical stakeholders and get on calls with customers without hand-holding
- You'll represent the customer's needs clearly and professionally — while knowing how to scope requests so they don't become unbounded engineering problems
- Being self-directed and comfortable operating in a fast-moving startup environment and capable of building 1→N
- Our tech stack: Reading and vibe-coding: Python, Node.js, SQL highly preferred. Pipedream, n8n, or similar workflow automation tools Claude Code, Cursor, or other AI-based development tools Data pipelines, file-based imports (CSV), and webhook-based integrations You don't need to be an expert but you should be able to build and debug integrations independently.
Nice To Haves
- Retail, E-Commerce, or CRM experience is a strong plus
- Familiarity with GraphQL APIs
- Experience filling out RFPs and Security Questionnaires
- Background in or passion for retail / luxury fashion
Responsibilities
- Partner with AEs on discovery calls and technical demos, translating customer needs into viable integration scopes
- Own customer onboarding end-to-end: scoping, building, and launching integrations across CSV/SFTP/Cloud pipelines, webhooks, and third-party platforms (Yotpo, Shopify, etc.)
- Write and maintain technical documentation for integrations, both internal and customer-facing
- Serve as the technical bridge between sales and engineering — triaging issues, surfacing product feedback, and flagging edge cases upstream
- Handle inbound technical questions from prospects and existing customers during the sales cycle
- Collaborate with AEs and CX to ensure smooth handoffs post-launch
- Bring and discuss feature requests with our Product and Engineering teams
Benefits
- Fully remote team
- Comprehensive healthcare (medical, dental, vision)
- Co-working or home office stipend
- Flexible PTO and unlimited vacation
- Opportunity to shape foundational product work in a transformative industry
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
