Forward Deployed Engineer

Maven AGI • Boston, MA

2d

About The Position

As a Senior Forward Deployed Engineer at Maven AGI, you will be a critical member of our go to market team, supporting our customer experience team to drive the adoption of our AI solutions. Your role will involve understanding customer challenges, designing tailored solutions, and ensuring new customers are set up for success by delivering tangible business value. This position demands a combination of technical acumen, sales skills, and a passion for helping customers succeed throughout the entire customer journey.

Requirements

• Technically Proficient: Comfortable software integration processes and coding in JavaScript on a NodeJS/NextJS stack (some Typescript and React experience a plus). Experience with REST APIs, ETL tools, and data integration solutions such as Workato, and AirByte is a plus.
• Sales-Focused Mindset: Previous experience in an implementation engineering or pre-sales role, with a track record of supporting successful sales outcomes.
• Customer-Centric Approach: Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers.
• Presentation Skills: Ability to deliver compelling PRDs, technical presentations and workback plans to both technical and non-technical audiences.
• Problem-Solving: Analytical thinking with the ability to quickly understand complex customer requirements and propose effective solutions.
• Passion for Technology: A genuine enthusiasm for technology and a desire to stay current with industry trends and advancements.

Nice To Haves

• Experience with AI, LLMs and machine learning integrations.
• Familiarity with DevOps practices and CI/CD pipelines.
• Experience with DevOps tools such as GitLab, and Jenkins is a plus.
• Knowledge of security best practices for integrations.
• Experience with security and compliance regulatory requirements such as SOC 2, GDPR, and HIPAA is a plus.

Responsibilities

• Solution Design: Work collaboratively with the sales, CX and product teams to develop customized solutions that address specific customer pain points and deliver measurable ROI at a fast time to value.
• Technical Implementation: as a post-sales motion, you will work hand in hand with project managers and solution engineering teams to deliver an implementation plan and full product roll out, leveraging the capabilities of Maven AGI's application platform
• Technical Demonstrations: as a pre-sales motion you will support with technical demonstrations and proof of concept exercises to lead the prospect through the art of the possibility.
• Enterprise Customer Interactions: Engage with customers to understand their business goals and technical requirements, acting as a trusted advisor throughout the implementation cycle and leading change management as an external consultant to partner with the customer.
• Coding: Develop and modify applications using the Maven SDK to demonstrate product features or support integrations during the sales process.
• Feedback Loop: Gather insights from customer interactions to inform product development and improve our offerings, ensuring we continue to meet market demands.

Benefits

• High Impact in the cutting-edge field: Be at the vanguard of AI innovation.
• Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
• Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 51-100 employees