Forward-Deployed Engineer

Stigg•New York, NY

6d•Hybrid

About The Position

At Stigg , we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS. Trusted by companies like Miro, Webflow, PagerDuty, Upwork, Qlik, and Productboard , Stigg helps high-scale teams turn monetization into a growth engine instead of a bottleneck Now we’re looking for a hands-on and customer-focused Forward-Deployed Engineer who thrives at the intersection of product, code, and customer. If you love combining engineering depth with hands-on impact, this role will excite you — you’ll work directly with leading SaaS companies, guiding them from sandbox to production and seeing your code ship live in days, not months. You’ll alternate between building integrations, solving open-ended problems, and shaping Stigg’s product based on real-world customer needs. What you’ll do Lead technical onboarding and bring customers live - from sandbox to production. Design and execute integration plans using Stigg’s SDKs, APIs, webhooks, and usage models. Write and maintain migration scripts, wrappers, and one-off tooling to unblock go-lives. Investigate and debug customer issues during integration, triage with R&D if needed. Document playbooks, integration patterns, and technical best practices. Serve as technical voice-of-customer and help shape integration infrastructure roadmap. Ensure all implementation code meets Stigg’s internal engineering standards. Who you are Lead post-sales implementations from sandbox to production. Partner directly with customers to architect solutions, unblock integrations, and accelerate time-to-value. Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long-term success after go-live. Design and implement integrations using Stigg’s SDKs, APIs, webhooks, and usage models. Build and maintain migration scripts, wrappers, and internal tooling to unblock go-lives. Troubleshoot and debug complex customer issues, collaborating with R&D when needed. Document integration patterns and best practices to scale future deployments. Partner cross-functionally with Product, Engineering, and GTM teams to surface real-world feedback that shapes our roadmap. Requirements 3+ years in software engineering, ideally in a start-up or fast-paced environment. Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.). Experience with APIs, SDKs, auth flows, or billing/entitlement systems. Strong understanding of cloud and distributed systems. High empathy for customers. Clear communicator who bridges technical and business teams. Bonus: background in SaaS monetization, feature flags, or observability tools. How We Measure Success Fast, reliable customer go-lives from kickoff to production Escalations handled proactively by the FDE team High customer satisfaction post-implementation Why You’ll Love Working at Stigg Stigg is transforming how modern software companies sell and monetize. Our APIs power the monetization infrastructure behind some of the fastest-growing SaaS products in the world . Joining now means joining the core team that will shape the category, and the conversations driving it. You’ll have real ownership, creative freedom, and a front-row seat to how the world’s best software companies think about pricing, packaging, and go-to-market. Benefits Perks Stock options, competitive salary, latest MacBook Pro, amazing dog-friendly office, and great team vibes. Office<>Remote We work mostly together at the office to foster collaboration and creativity. This role is based in our Williamsburg, New York office, with 4 days a week on-site and flexibility for 1 remote day. We’re happy to help with commute, workspace setup, and anything else that helps you feel at home.ֿ Join us as a Forward Deployed Engineer and partner with customers to design, build, and roll out monetization that works - end to end.

Requirements

3+ years in software engineering, ideally in a start-up or fast-paced environment.
Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.).
Experience with APIs, SDKs, auth flows, or billing/entitlement systems.
Strong understanding of cloud and distributed systems.
High empathy for customers.
Clear communicator who bridges technical and business teams.

Nice To Haves

background in SaaS monetization, feature flags, or observability tools.

Responsibilities

Lead technical onboarding and bring customers live - from sandbox to production.
Design and execute integration plans using Stigg’s SDKs, APIs, webhooks, and usage models.
Write and maintain migration scripts, wrappers, and one-off tooling to unblock go-lives.
Investigate and debug customer issues during integration, triage with R&D if needed.
Document playbooks, integration patterns, and technical best practices.
Serve as technical voice-of-customer and help shape integration infrastructure roadmap.
Ensure all implementation code meets Stigg’s internal engineering standards.
Lead post-sales implementations from sandbox to production.
Partner directly with customers to architect solutions, unblock integrations, and accelerate time-to-value.
Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long-term success after go-live.
Design and implement integrations using Stigg’s SDKs, APIs, webhooks, and usage models.
Build and maintain migration scripts, wrappers, and internal tooling to unblock go-lives.
Troubleshoot and debug complex customer issues, collaborating with R&D when needed.
Document integration patterns and best practices to scale future deployments.
Partner cross-functionally with Product, Engineering, and GTM teams to surface real-world feedback that shapes our roadmap.