Forward Deployed Engineer (North America)

Akka • New York, NY

1d • Remote

About The Position

Akka is seeking a Forward Deployed Engineer (FDE) who has deep technical experience and an enthusiasm for building what's next. You will serve as the primary technical anchor for our customers, providing the expertise needed to build robust, production-grade applications on our agentic platform . This role is a hybrid of a senior consultant and a solution engineer, focusing on enabling customers to successfully design and implement software solutions based on Akka.

Requirements

• Distributed Computing Experience: Proven experience in distributed architecture and functional programming concepts.
• Agentic AI & Logic Systems: Proficient in building logic systems using LLMs through multi-agent interactions. This includes expertise in context engineering, semantic data, and dynamic orchestration.
• AI Safety & Guardrails: Knowledgeable in building policy ladders and implementing extensive guardrails to ensure agentic behavior remains within defined business and safety boundaries.
• JVM Experience: Strong understanding of Java or other JVM-based languages
• Voracious Learner: You are an agent of change, constantly learning and seeking better outcomes for your clients.
• Communication & Passion: Excellent written and verbal communication skills with a genuine passion for enabling others to adopt new technologies.
• Cloud-Native Expertise: Deep understanding of application deployment and container orchestration, particularly Kubernetes

Nice To Haves

• Especially having Akka experience, including Clustering, Persistence, and Streams , is highly desirable.
• Preferable background in building AI test suites for rigorous experimentation and evaluation to measure model performance and agent reliability.

Responsibilities

• Guiding customers to build & release successfully
• Spec-Driven Development: Guide customers through rigorous, specification-first development to ensure AI agents and distributed systems meet strict functional requirements.
• Production Readiness: Provide hands-on architectural support for hardening systems, building policy ladders with extensive guardrails, and mitigating deployment risks.
• Technical Execution: Assist in environment setup and perform code reviews to ensure applications are production-grade.
• Knowledge Transfer: Act as the technical anchor, bridging the gap between initial setup and final deployment with the goal of customer self-sufficiency.
• Maintaining customer expertise in post-production
• Strategic Subject Matter Expert: Serve as the consistent expert for complex, customer-specific issues.
• Maintain Architectural Context & Growth: Join recurring customer meetings or host weekly "Office Hours" to stay aligned with the system's evolution and identify new opportunities to expand the account.
• General Technical Support
• Complex Issue Resolution: Act as the initial point of contact for complex issues that "spill over" from the broader Operational team.
• Bidirectional Product Collaboration: Work closely with internal product and engineering teams across all project phases to influence roadmaps based on direct customer insights, while mastering the latest platform innovations to bring specialized, high-value knowledge and assistance to the customer.

Benefits

• A transparent, distributed work environment with a strong focus on work-life balance
• Challenging work that interacts with innovative applications used by millions.
• A collaborative culture that attracts the "brightest minds" in the technology community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed