Forklift Mechanic

The Raymond Corporation•Joliet, IL

13h•Onsite

About The Position

As a Forklift Field Service Technician, you will play a critical role in delivering exceptional service to our customers. This involves diagnosing electro-mechanical issues, completing installations, and performing both unscheduled repairs and scheduled maintenance based on customer requirements. You will analyze breakdown situations, recommend corrective actions to customers, and execute repairs efficiently and professionally. The role also requires demonstrating professionalism and fostering positive relationships with customers while delivering superior customer service. Associated prioritizes its team's well-being and growth, offering an array of benefits that enrich the work experience, including flexible work schedules, compensated travel time, comprehensive benefits, and support for personal and professional development.

Requirements

Proficiency in reading schematics, maps, blueprints, and manuals.
Knowledge of mechanical, electrical, hydraulic, and material handling equipment.
Strong interpersonal skills.
Ability to exchange information courteously.
Commitment to exceptional customer relations.
Competency in safely operating various equipment and personal hand tools.
Ability to leverage available support resources effectively.
A high school diploma/GED along with one to three years of mechanical, electrical, and hydraulic experience in a similar environment or equivalent vocational education.
A valid driver's license and a clean driving record.

Responsibilities

Diagnosing electro-mechanical issues, completing installations, and performing both unscheduled repairs and scheduled maintenance based on customer requirements.
Analyzing breakdown situations, recommending corrective actions to customers, and executing repairs efficiently and professionally.
Demonstrating professionalism and fostering positive relationships with customers while delivering superior customer service.

Benefits

Flexible Work Schedule: Choose between a 4-day work week with 10-hour shifts or a 5-day work week with 8-hour shifts.
Compensated Travel Time: Enjoy paid travel time after the initial 30 minutes per day.
Comprehensive Benefits within 30 days of hire.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with 100% company match up to 5% employee contribution.
FSA/HSA.
Parental leave.
Tuition assistance.
Employee Assistance Program.
Profit Sharing.
18 Paid Days Off each year.
Company provides all tools required.
Well-maintained company service van equipped with a company-paid gas card.
Referral bonus programs.
Retirement plans.
Ongoing support for personal and professional development.