Foreclosure Oversight Specialists

UWM•Pontiac, MI

8h•Onsite

About The Position

The Foreclosure Oversight Specialist is responsible for monitoring and managing the foreclosure process on defaulted mortgage loans to ensure all activities are conducted in compliance with investor, insurer, state, and federal requirements. This role serves as the liaison between internal teams, foreclosure attorneys, third-party vendors, and investors to ensure timely and accurate processing of foreclosure milestones. This role requires 100% onsite attendance in our Pontiac office. WHAT YOU WILL BE DOING Oversee and track all stages of the foreclosure process, ensuring timely completion of milestones in accordance with regulatory and investor guidelines. Collaborate with foreclosure attorneys and vendors to gather documentation, resolve issues, and expedite case progression. Review and approve foreclosure-related documents and correspondence, ensuring legal and procedural accuracy. Maintain accurate records and notes in servicing systems; document key actions and decisions. Ensure compliance with federal, state, and investor guidelines, including CFPB, Fannie Mae, Freddie Mac, FHA, VA, and USDA regulations. Identify and escalate potential risks, delays, or procedural issues in the foreclosure pipeline. Conduct audits and quality control reviews of active foreclosure files. Generate and analyze reports to monitor timelines, volumes, and performance metrics. Communicate effectively with borrowers, when applicable, regarding foreclosure status or resolution opportunities. Support internal and external audits by providing requested documentation and responding to inquiries. Participate in process improvement initiatives and cross-functional projects related to default servicing.

Requirements

High school diploma or equivalent (Bachelor’s degree preferred).
2+ years of experience in mortgage servicing, with direct exposure to foreclosure processes.
Strong knowledge of foreclosure laws, timelines, and investor/insurer guidelines.
Excellent organizational skills and attention to detail.
Effective written and verbal communication skills.
Ability to prioritize and manage a high-volume pipeline.
Proficient in Microsoft Office Suite and mortgage servicing platforms (e.g., MSP, Black Knight, or similar).

Nice To Haves

Experience working with national foreclosure counsel or law firms.
Familiarity with regulatory requirements such as CFPB servicing rules and loss mitigation guidelines.
Understanding of other areas of default servicing (bankruptcy, loss mitigation, REO) is a plus.

Responsibilities

Oversee and track all stages of the foreclosure process, ensuring timely completion of milestones in accordance with regulatory and investor guidelines.
Collaborate with foreclosure attorneys and vendors to gather documentation, resolve issues, and expedite case progression.
Review and approve foreclosure-related documents and correspondence, ensuring legal and procedural accuracy.
Maintain accurate records and notes in servicing systems; document key actions and decisions.
Ensure compliance with federal, state, and investor guidelines, including CFPB, Fannie Mae, Freddie Mac, FHA, VA, and USDA regulations.
Identify and escalate potential risks, delays, or procedural issues in the foreclosure pipeline.
Conduct audits and quality control reviews of active foreclosure files.
Generate and analyze reports to monitor timelines, volumes, and performance metrics.
Communicate effectively with borrowers, when applicable, regarding foreclosure status or resolution opportunities.
Support internal and external audits by providing requested documentation and responding to inquiries.
Participate in process improvement initiatives and cross-functional projects related to default servicing.

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi