Bankruptcy Oversight Specialists

UWM•Pontiac, MI

2d•Onsite

About The Position

The Bankruptcy Oversight Specialist is responsible for managing and monitoring mortgage loans involved in bankruptcy proceedings. This role ensures all accounts are serviced in compliance with federal bankruptcy laws, investor guidelines, and internal policies. The specialist acts as a liaison between internal departments, attorneys, bankruptcy trustees, and external stakeholders to ensure timely and accurate handling of bankruptcy cases. This role requires 100% onsite attendance in our Pontiac office. WHAT YOU WILL BE DOING Monitor a portfolio of mortgage loans in active bankruptcy. Review and maintain bankruptcy court filings and documentation (e.g., proof of claims, motion for relief, reaffirmation agreements). Track case milestones including filing, discharge, dismissal, and plan confirmation. Ensure all servicing actions adhere to the U.S. Bankruptcy Code, CFPB regulations, and investor (Fannie Mae, Freddie Mac, FHA, VA) guidelines. Perform quality control reviews on legal filings and attorney work. Identify and escalate any compliance issues or servicing errors. Act as a point of contact for bankruptcy attorneys and trustees. Coordinate with internal teams such as foreclosure, loss mitigation, and payment processing. Respond to inquiries from borrowers, legal counsel, or government agencies regarding bankruptcy status and impacts. Update loan servicing systems with accurate and timely bankruptcy information. Generate and analyze reports related to bankruptcy case status, court deadlines, and operational metrics. Document account activity thoroughly for audit and regulatory purposes. WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent required; Associate or Bachelor’s degree preferred. 2–4 years of experience in mortgage servicing, bankruptcy, legal support, or a related financial services role. Strong understanding of Chapters 7, 11, and 13 bankruptcy processes. Familiarity with servicing systems (e.g., MSP/Black Knight) and legal tracking platforms (e.g., LPS, Tempo). Excellent organizational, analytical, and problem-solving abilities. Strong written and verbal communication skills. Ability to manage multiple tasks and deadlines in a fast-paced environment. Nice To Have Qualifications: Experience working with investor guidelines (FHA, VA, Fannie Mae, Freddie Mac). Knowledge of SCRA and RESPA as related to bankruptcy. Prior experience working with bankruptcy counsel or trustees. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you’ll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Requirements

High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
2–4 years of experience in mortgage servicing, bankruptcy, legal support, or a related financial services role.
Strong understanding of Chapters 7, 11, and 13 bankruptcy processes.
Familiarity with servicing systems (e.g., MSP/Black Knight) and legal tracking platforms (e.g., LPS, Tempo).
Excellent organizational, analytical, and problem-solving abilities.
Strong written and verbal communication skills.
Ability to manage multiple tasks and deadlines in a fast-paced environment.

Nice To Haves

Experience working with investor guidelines (FHA, VA, Fannie Mae, Freddie Mac).
Knowledge of SCRA and RESPA as related to bankruptcy.
Prior experience working with bankruptcy counsel or trustees.

Responsibilities

Monitor a portfolio of mortgage loans in active bankruptcy.
Review and maintain bankruptcy court filings and documentation (e.g., proof of claims, motion for relief, reaffirmation agreements).
Track case milestones including filing, discharge, dismissal, and plan confirmation.
Ensure all servicing actions adhere to the U.S. Bankruptcy Code, CFPB regulations, and investor (Fannie Mae, Freddie Mac, FHA, VA) guidelines.
Perform quality control reviews on legal filings and attorney work.
Identify and escalate any compliance issues or servicing errors.
Act as a point of contact for bankruptcy attorneys and trustees.
Coordinate with internal teams such as foreclosure, loss mitigation, and payment processing.
Respond to inquiries from borrowers, legal counsel, or government agencies regarding bankruptcy status and impacts.
Update loan servicing systems with accurate and timely bankruptcy information.
Generate and analyze reports related to bankruptcy case status, court deadlines, and operational metrics.
Document account activity thoroughly for audit and regulatory purposes.

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi