Foreclosure Officer I

Pennsylvania Housing Finance Agency•Harrisburg, PA

42d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description Entry-level professional with limited or no prior experience to contribute on a project or program. Role learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self-development. Requires theoretical knowledge through specific education and training Coordinate a workflow with foreclosure and later default. Maintain a system for new foreclosure referrals. Answer questions related to foreclosure and later default. Communicate with attorneys regarding a borrower’s account status through the online portal called LoanSphere Bankruptcy/Foreclosure. Review and verify accuracy of prepared foreclosure complaints. Track the complaints through to filing to ensure First Legal Deadline is met. Request extensions/variances related to First Legal Deadline. Monitor LoanSphere BK/FC often throughout the day and work the accounts as needed. Approve invoices related to foreclosure/bankruptcy through Invoicing. Prepare reinstatement and payoff requests on foreclosure accounts upon request. Communicate promptly with loss mitigation and bankruptcy teams. Work with housing counselors and/or the borrower’s attorney as a mediator between PHFA and the borrower to remedy the default. Handling escalated borrower conversations. Evaluating reports to ensure SFDMS reporting is accurate. Other duties as assigned by Manager.

Requirements

Associate of Arts - Business Administration/Management
Relevant professional experience (1-3 years)
Experience Relevant professional experience (1-3 years)

Responsibilities

Coordinate a workflow with foreclosure and later default.
Maintain a system for new foreclosure referrals.
Answer questions related to foreclosure and later default.
Communicate with attorneys regarding a borrower’s account status through the online portal called LoanSphere Bankruptcy/Foreclosure.
Review and verify accuracy of prepared foreclosure complaints.
Track the complaints through to filing to ensure First Legal Deadline is met.
Request extensions/variances related to First Legal Deadline.
Monitor LoanSphere BK/FC often throughout the day and work the accounts as needed.
Approve invoices related to foreclosure/bankruptcy through Invoicing.
Prepare reinstatement and payoff requests on foreclosure accounts upon request.
Communicate promptly with loss mitigation and bankruptcy teams.
Work with housing counselors and/or the borrower’s attorney as a mediator between PHFA and the borrower to remedy the default.
Handling escalated borrower conversations.
Evaluating reports to ensure SFDMS reporting is accurate.
Other duties as assigned by Manager.