Ford Service Greeter
About The Position
Join the Front Line of Customer Experience at Priority Ford! Are you outgoing, professional, and passionate about delivering a first-class customer experience? Priority Ford in Norfolk is looking for a Service Greeter to be the welcoming face of our busy service department. This is a great opportunity for someone who thrives in a fast-paced automotive environment and understands that the first impression sets the tone for the entire visit. Priority Ford is proud to be part of the nationwide Lithia Motors family of dealerships — one of the largest automotive retailers in the United States. With the support of Lithia, we offer growth opportunities, stability, and a commitment to employee development. We are also part of Driveway, Lithia’s innovative digital retail platform that is transforming the way customers buy and service vehicles. This means you’ll be part of a forward-thinking organization that combines local community values with national strength and innovation. If you enjoy helping people, creating positive experiences, and being part of a team that values professionalism and growth, we want to meet you. Apply today and start your career with Priority Ford in Norfolk! High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Requirements
- Friendly, energetic personality with strong communication skills
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Valid driver’s license and clean driving record
- High School graduate or equivalent, 18 years or older required
Nice To Haves
- Customer service experience preferred (automotive experience a plus)
Responsibilities
- Greet every service customer promptly with professionalism and enthusiasm
- Direct customers to the appropriate Service Advisor
- Manage service drive traffic flow and ensure an organized check-in process
- Confirm appointments and assist with basic customer questions
- Maintain a clean, welcoming service drive area
- Communicate clearly with advisors and management to ensure a smooth customer experience
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
