Ford Service Greeter

Lithia & Driveway • Norfolk, VA

19h • Onsite

About The Position

Join the Front Line of Customer Experience at Priority Ford! Are you outgoing, professional, and passionate about delivering a first-class customer experience? Priority Ford in Norfolk is looking for a Service Greeter to be the welcoming face of our busy service department. This is a great opportunity for someone who thrives in a fast-paced automotive environment and understands that the first impression sets the tone for the entire visit.

Requirements

• Friendly, energetic personality with strong communication skills
• Professional appearance and demeanor
• Ability to multitask in a fast-paced environment
• Valid driver’s license and clean driving record
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Customer service experience preferred (automotive experience a plus)

Responsibilities

• Greet every service customer promptly with professionalism and enthusiasm
• Direct customers to the appropriate Service Advisor
• Manage service drive traffic flow and ensure an organized check-in process
• Confirm appointments and assist with basic customer questions
• Maintain a clean, welcoming service drive area
• Communicate clearly with advisors and management to ensure a smooth customer experience

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED