Full-Time Ford Service Advisor

Uftring Automall • East Peoria, IL

3d • $62,400

About The Position

The Uftring Auto Group is hiring for our award-winning service team! We have a thorough but FAST hiring process! The Ford Service Advisor is the link between the customer and the service department, insuring that the customer’s needs are met and that the work is done correctly. They will communicate with customers, schedule appointments, follow up with customers, and document services. PAY IS BASED ON EXPERIENCE AND BEGINS AT $62,400 PER YEAR PLUS COMMISSION. BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!

Requirements

• Positive and outgoing person with excellent listening skills.
• Must have excellent communication and listening skills and be organized and accurate.
• Knowledge of automotive operations and knowledge of appropriate telephone techniques.
• Neat, professional appearance.
• Must possess a valid IL driver’s license with an acceptable driving record

Nice To Haves

• Sales experience is preferred.
• Customer service experience is a plus.

Responsibilities

• Communicating with customers - explaining repairs, answering questions, and providing estimates.
• Scheduling appointments - working with customers to prioritize repairs and schedule service times.
• Documenting services – recording all services that were approved or declined.
• Processing payments – handling orders, invoices, and payments.
• Following up with customers – keeping customers updated on the status of their vehicles.
• Responsible for quality control - ensuring that the work is completed as requested.

Benefits

• Career Builder Bonus and Incentive Programs for qualifying positions.
• We have a solid and stable reputation – we have been in business for over 40 years and we’re still growing!
• Great opportunities for advancement – we promote from within!
• Attractive Vacation and Paid Time Off – with PTO available within the first year of employment.
• Paid time off for bereavement.
• Medical, dental, vision, life, short term disability and Teladoc insurance plans – with Company participation.
• 401(k) Plan with Company participation.
• Attractive employee discounts on vehicles, parts, and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed