Ford Automotive Warranty Administrator

Automotive Warranty Network•Greenwood Village, CO

1d•$45,000 - $65,000•Remote

About The Position

Because of our amazing growth in the marketplace, we are looking for a Ford Warranty Administrator to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Ford Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Ford dealerships. SUMMARY OF POSITION: The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement.

Requirements

Previously held position as a Warranty Admin in a franchised Automotive Dealer
The ability to motivate others to achieve their highest potential particularly those within the dealership
Good working knowledge of DMS software
Knowledge of automotive dealership service departments
Knowledge of warranty accounting processes
Proficient at reading technician stories and applying appropriate labor codes
Certified or trained in at least 1 manufacturer

Responsibilities

Review claims for manufacturer's compliance with policy and procedures
Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
Book claims
Close claims
Submit claims for payment
Accounting and clearing differences in payment
Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
Maintain appropriate certifications and knowledge of updated P&P
Help dealerships stay compliant with manufacturer’s policy