Automotive Warranty Administrator CDJR

Salt Lake Valley Chrysler Dodge Jeep Ram • Salt Lake City, UT

7d

About The Position

As an Automotive Warranty Administrator , you will be responsible for reviewing and processing warranty claims in a timely and accurate manner. You will ensure compliance with all manufacturer and company guidelines and play a vital role in optimizing warranty reimbursement and efficiency.

Requirements

• Minimum 2–3 years of experience in automotive warranty administration.
• Strong understanding of manufacturer warranty guidelines (e.g., Ford, GM, Toyota, Dodge, Jeep, etc.).
• Proficient with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack etc.).
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• High school diploma or equivalent; additional certifications a plus.

Nice To Haves

• Experience working in a high-volume dealership environment.
• ASE or OEM certifications related to service or warranty administration.

Responsibilities

• Accurately process warranty claims according to manufacturer and dealership policies.
• Review repair orders to verify warranty coverage and documentation.
• Submit claims to manufacturers and follow up on unpaid or rejected claims.
• Reconcile warranty receivables and assist with auditing and reporting.
• Maintain knowledge of current manufacturer warranty programs and changes.
• Coordinate with service advisors and technicians to ensure proper documentation.
• Respond to manufacturer inquiries regarding warranty claims.
• Keep detailed records of all warranty work and communications.

Benefits

• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid vacation and holidays
• Opportunities for professional development and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED