Food Services Attendant

The Salvation Army Southern California•Salem, OR

1d•$17

About The Position

Will be responsible for providing exceptional service to both internal and external guests at all times, may be assigned to work banquets, birthday parties, and the café as needed. Maintain an organized and sanitary environment. Implement and adhere to food codes and regulations to provide safe food and beverages to guests.

Requirements

The ability to work in a distinctively Christian environment
The ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement
The ability to work with people of diverse backgrounds and circumstances
Ability to use related equipment
Ability to work effectively as a team member
Must be able to work a flexible schedule that may include evenings, weekends, and holidays
Must have good organizational, time management, and communication skills
Must be able to work well under pressure and be able to accurately follow instructions, both verbally and written
Must be professional in appearance and demeanor
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a valid Food Handlers Card
Must be 16 years of age or older
Must be well groomed and adhere to the required dress code
Must be able to perform tasks of a repetitive nature without diminishing performance
Must be able to walk, bend, stoop, squat, twist body, stand for short/long periods of time, kneel push, pull, have sense of touch, reach, grasp with hands and fingers, lifting and carrying up to 40 pounds unassisted, climb stairs, close vision, distance vision, talk, hear, have eye-hand coordination, have manual dexterity, speak, and read English and work in noisy areas

Nice To Haves

Restaurant or food service experience preferred
Customer service experience preferred

Responsibilities

Understands and practices safe food handling procedures
Follows proper cleaning techniques, storing chemicals properly and labeling product appropriately
Practices safety procedures, utilizes tools, equipment and protective equipment as needed; and informs Supervisor of safety hazards, equipment failures and needed repairs
Sets tables and chairs as directed
Provides effective customer service, offers warm and sincere greetings for all guests, and resolves guest issues promptly
Remains alert, courteous and helpful to the guests and colleagues at all times
Attends staff/department meetings as requested
Follows through on lost and found procedures; no articles shall be removed from occupied rooms; absolute respect for guest property should always be exercised
Reports to work on time for posted schedule and maintains accurate time records
Maintains a professional appearance, demeanor, and attitude; follows all dress code standards
Interacts with staff in a professional manner, assisting other departments with necessary information
Makes coffee, juice, and smoothies, replenishes and clean beverage dispensing machines
Prepares sandwiches, wraps, salads, and other items using standardized recipes and ingredients
Inspects items for freshness; rotates stock; wraps, labels, and dates food items properly; disposes of outdated products; and tracks and logs waste on appropriate forms
Cleans and stocks refrigerated display case inside and out
Checks food temperatures frequently throughout shift; documents temperatures on applicable forms; notifies Supervisor immediately of any food out of compliance
Operates cash register and follows money handling procedures
Maintains signage daily
Checks supplies and informs kitchen staff of needed supplies
Delivers food and beverage items to guests, ensuring a consistent presentation and proper temperature are maintained
Offers product knowledge of food and beverage to guests
Provides general information for guests and responds to guests inquires in cordial, efficient and professional manner
Follows Banquet Event Orders (BEO) with strong attention to detail
Communicate effectively with kitchen staff when conveying guests’ special food requests
Run the dishwasher and unload when needed
Ensures all parties are set up and ready to go prior to guest arrival; checks in party guests at the front desk; sets the tone of a party by providing a high level of energy and fun
Remains visible and available to the needs of guests
Cleans and resets the room in preparation for the next party according to BEO